【文档说明】高考英语二轮复习书面表达专项练习10应用文写作_道歉信与投诉信（含答案）.doc，共(8)页，50.500 KB，由MTyang资料小铺上传

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应用文写作-道歉信与投诉信1、假设你叫李华,你的一个朋友Joe刚从美国归来,邀请你参加本周日在他家举办的生日聚会,但你不能参加,请你根据以下要点给他写一封道歉信:1.表达想参加的意愿;2.忙于准备遵义四中的第一次月考(ZunyiNo.4HighSchool

’sMonthlyExam1);3.由于感冒,身体不适;4.表示歉意并另约时间。注意:可适当添加细节以使行文连贯;词数100左右,开头和结尾已给,不计入总字数。DearJoe,I’mextremelysorrytotellyo

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______________________________________________________________Bestwishes.Yours,LiHua2、假如你是张莹,上周在外教Mr.John的口语课上使用手机被老师发现,手机

被没收。请给外教写一封道歉信,内容应包括以下要点:1.表示歉意;2.解释上课使用手机的原因;3.提出自己的请求并适当表态。注意:1.字数100左右;2.可适当添加细节使文章连贯;____________________________________________________________

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_____3、假如你是李华,昨天晚饭时你的同学Mary告诉你她打算报考历史专业,但是你说了打击她的话,令她很失望。请用英语给她写一封道歉信,要点如下:1.向她表示道歉;2.表达你现在的认识;3.请求她的原谅。注意

:1.词数80左右;2.可以适当增加细节,以使行文连贯;3.开头和结尾已为你写好,不计入总词数。DearMary,____________________________________________

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__________________________LiHua4、假如你是李华,你在外教Mr.Smith星期一的阅读课上迟到了,请根据以下提示给史密斯先生写一封电子邮件道歉。1.道歉原因:因迟到而破坏正常的教学进程;2.希望帮老师做点什么事情弥补;3.表达以后不迟到的决心。注意

:1.词数100左右;2.可以适当增加细节,以使行文连贯;3.开头语已为你写好,不计入总词数。DearMr.Smith,Iamwritingtoapologize__________________________________

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_________________________________Yourssincerely,LiHua5、假如你是李华,是某英语学习网站的注册会员,但最近在使用该学习网站时发现一些不太满意的地方。因此,给该网站英语顾问Mike先生写一封投诉信,内容包括:1.投诉

原因;2.提出建议。注意:1.词数在80左右;2.可适当增加细节,以使行文连贯;3.开头和结尾已为你写好,但不计入总词数。DearMr.Mike,I’verecentlysignedupforyourEnglishlearningwe

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_____________________________________Yoursrespectfully,LiHua6、假设你是李华,你于今年暑假7月20日结束纽约之旅,并乘坐LZ238次航班从纽约

飞回广州,但是飞机延误7小时,据此请你用英语给航空公司写一封投诉信,内容如下:1、写信目的2、投诉内容3、要求赔偿注意:1.字数100词左右。2.可以适当增加细节,以使行文更连贯。3.开头和结尾已给出。

(不计入总词数)参考词汇:赔偿compensationDearSir/Madam,_____________________________________________________________________________________________

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_____________________Ienclosemyboardingpassandlookforwardtohearingfromyoushortly.Yoursfaithfully,LiHua7、

假如你是李津.你于2018年2月20日在网上订购了一本英国原版书HarryPotterandtheDeathlyHallows(￡10.00),一周后收到,发现书存在质量问题.请给客服部经理写封投诉邮件,说明情况和要求.要点如下:☆商品名称、订购时间及价格;☆何时发现何种质量问题(印刷错

误,缺页等);☆要求退款或换货,建议改进产品质量.注意:(1)请使用规范英语,词数不少于100词,开头和结尾已给出,不计入总词数;(2)可适当增加细节,以使内容充实、行文连贯.ManagerCustomerandServiceDepartmentDea

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______________________________________________________8、假定你是李华,你在在某网站上买了一个家用机器人,但使用过程中发现了一些问题,请根据以下提示给该网站写一封投

诉信。1.投诉的问题(不易操作、不服从主人的命令、经常出故障等等)2.希望得到的结果(退货退款、修理或调换)注意:1.词数120左右,2.可以适当增加细节,以便使行文连贯DearSir/Madam,I’mwritingtocomplaina

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________________________________I’mlookingforwardtoyourearlyreply.Yourssincerely,LiHua答案1答案：DearJoe,I’mextremelysorrytotellyouthatIamunabletogot

oyourbirthdaypartythisSunday.ItisverykindofyoutoinvitemeandI’mreallylookingforwardtogoingthereandsharingyourhappyexperiencesabroad.How

ever,muchtomyregret,IwillbeabsentfromyourpartyowingtothefactthatZunyiNo.4HighSchool’sMonthlyExam1isjustaroundthecorner,forwhichIamnowreallybus

ypreparing.What’sworse,havingcaughtabadcoldlately,I’dratherIstayedathomerightnowinsteadofgoinganywhere.I’mtrulysorry.

Ihopeyouwillforgivemeandacceptmysincereapology.Wishingyouanicetime!Bestwishes.Yours,LiHua2答案：DearMr.John,I’mreallysorryaboutmyusingthemobilephonei

nyourlecturelastweek.Pleaseacceptmyheart-feltapologyforbeingsorude.Iknowanywordmightsoundamade-upexcuse.ButIdidn’tusethemob

ilephonefornoreason.IwastryingtoapplytosomeAmericanuniversitieslastweekandthatday,Igotanofferandtheyn

eededmyfurtherinformationimmediately.Therefore,Ihadnootherchoicebuttotrysendingthematextmessageinclass

andthatwasexactlywhatIwasdoingwhenyoudiscovered.Ipromiseitwillneverhappenagain.ButIdoneedmyphonebacktogetintouch

withothers.Willyoubekindenoughtogiveitbacktome?Isincerelyhopeyoucanacceptmyapologyandunderstandmysituation.Yours3答案：DearMary,I’mwritingtoapologizefor

whatIsaidtoyouatdinneryesterday.Ishouldn’thavetoldyouthathistorywasauselessmajor.Evenworse,Ispokewithoutth

inkinganddidn’ttakeyourfeelingsintoconsideration.There’snoarguingthatwhatIsaidwasimproper,andIshouldh

aveknownhowletdownyouwouldbetogetsuchadiscouragingresponsefromafriend.I’msosorryformystupidwordsandhopethatyoucangenerou

slyforgiveme.Wishourfriendshipcanbecontinued.(87words)Yours,LiHua4答案：DearMr.Smith,Iamwritingtoapologizeforbeinglateforyourreadingclasso

nMonday.IamverysorryforanyinconveniencethatImaycauseinyourteaching,andIwanttoexpressmydeepregret.Iwoul

dappreciateyourallowingmetotakesomemake-upaction.MaybeIcanvolunteertobeyourassistantinthereadingactivitysometimesoon.Ifyouagree

,pleaseletmeknowwhenwecanarrangetocompletethisproject.IpromisethatIwillneverbelateforclassagainandwilldomybeattof

ullycontributetothesmoothfunctioningoftheclassroom.Atlast,Ihopeyoucanacceptmysincereapology.Yourssincerely,LiHua5答案：De

arMr.Mike,I'verecentlysignedupforyourEnglishlearningwebsite.ButwhenIusedyourwebsite,Ifoundsomeproblemstobesolved.Therefore,I’mwritingt

oyou.Firstofall,somecontentisrelativelyold.That'stosay,it'snotupdatedintime,whichwillaffectourinterestinlearn

ing.Secondly,therearesomereadingmaterialsthatarenotproperforusmiddleschoolstudents.Eventually,asafamouswebsite,yourservice

shouldsatisfyususers.Isincerelyhopethatvoushouldlistentomecarefullyandimproveyourwebsite.Yoursrespectfully,LiHua(86words)6答案：

DearSir/Madam,IwasapassengeronflightLZ238fromNewYorktoGuangzhouonJuly20thissummerholiday.I’mwritingt

omakeacomplaintabouttheserviceIreceived,andaskforreasonablecompensation.IenjoyedmystayinNewYork,butthereturntripdrovememad.Iwaitedfor7hours

beforeIfinallyboardedtheflight.Whatalsodisappointedmewasthatyourstaffwereunhelpful,neverexplainingtouswhatcausedthedelayorinformi

ngusofhowlongIhadtowait.It'salegalrequirementforairlineoperatorstoprovideimmediateinformationoftheflightifalongdelayhappens.Iwouldthereforeexpectsom

ecompensationforyourfailuretoobservethisregulation.Ienclosemyboardingpassandlookforwardtohearingfromyoushortly.Yoursfaithfully

LiHua7答案：DearSir/Madam,I'mwritingtoyoutomakeacomplaintaboutyourproduct.IplacedanorderbytheInternetforacopyofHarryPotterandtheDe

athlyHallowsonFebruary20th,2018,whichispricedat10Pounds.AweeklaterIreceivedapackagefromyourcompanyandasIunpackedit

,tomysurprise,Ifoundthebackcoverofthebookmissing.Althoughitwon'taffectmyreadingofthestory,Idowishtohaveaperfectcopy.Irequestthatyousendmeanothercopya

ssoonaspossible.AndofcourseIwillreturnthecopyinmyhandsbacktoyou.Thisincidentshowsthereisroomforimprovementconcerningyourqualitycontrol.Idohopeyouco

uldlookintothematterandfindoutwhatcausedit.I'mlookingforwardtoyourreply.Yourssincerely,LiJin8答案：DearSirorMadam,I’mwritingtocomplaina

bouttherobotthatIboughtfromyourwebsiteseveraldaysago.Thereseemstobesomethingwrongwiththerobot.Firstofall,itisnotea

sytooperate,whichhascausedmemuchtrouble.Second,itsometimesdisobeysmyinstructions.Onceitevenfoughtwithmeinpublic,makingmeem

barrassed.Third,itoftengoeswrong,whilearobotofhighqualityshouldn’thavesomanyproblems.Duetoitspoorqualityandmuchinco

nvenienceithascaused,Iwonderwhetheryoucandosomethingaboutit.CouldrefundmymoneyifIsendtherobotback?Ifitcan’tbehelped,Iwi

shyoucouldhaveitrepairedorchanged.I’mlookingforwardtoyourearlyreply.Yourssincerely,LiHua