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10月份工作总结及11月份工作计划6006店防损课吕辉2012.11内容一•十月份盘点分析二•内外盗分析三•各项挽回分析三•11月份工作计划一、十月份盘点分析门店损耗基本面分析课及单品损耗分析防损整改措施1、门店损耗基本面分析课损耗情况单品差异数量分析商

品差异个数分析帐货不符率库存为零分析课损耗率情况单品差异情况对比部门负差异单品数占比正差异单品数占比无差异单品数占比合计1014831.09%8818.49%24050.42%4761124218.6

7%997.64%95573.69%12961221321.78%899.10%67669.12%9781350225.44%26513.43%120661.13%19731431622.93%227

16.47%83560.60%13781515256.09%5319.56%6624.35%2712010156.74%3620.22%4123.03%1783331315.54%1839.09%151875.37%2014账货不符率部门负差异单品数正差异单

品数合计帐货不符率101488847649.58%1124299129626.31%122138997830.88%13502265197338.87%14316227137839.40%151525327175.65%201013617

876.97%33313183201424.63%商品差异个数对比部门盘亏商品个数盘盈商品个数102275274411750385128764121376324387142121437915297360020672kg539kg33145490

5库存为零有差异的单品统计部门系统为零单品数占比实盘为零单品数占比1020.42%193.99%11896.87%1048.02%12202.04%393.99%13120661.13%894.51%1480.58%543.92%1551.85%3914.39%204123.0

3%8447.19%33100.50%683.38%368918.50%11724.32%损耗金额单品占比80%10%6%2%1%0%1%0%0%损耗单品数量1-5051-100101-200201-300301-400401-500501-10001001-200020

01以上2、课单品损耗情况损耗金额分布损耗单品情况酒水课80%5%11%3%1%损耗金额分布1-5051-100101-300301-500501以上损耗单品排名序号商品条码商品名称损耗数量损耗金额16920352510146★雪碧2L145.00

888.1326923644270971蒙牛利乐包纯牛奶250ML*2011.00506.0036908512940002★冰露饮用矿物质水550ml669.00502.8346923644274221蒙牛特仑苏醇纤牛奶250ml72.00378.00

56907992510439伊利成长牛奶健骨190ml122.00366.0066907992510422伊利儿童成长奶（健康）125ml39.00319.8076907992512013伊利味可滋浓郁木瓜奶昔240ml79.002

69.8686907992511955伊利QQ星营养果汁酸奶饮品草莓味200ml*428.00252.0096907992511962伊利QQ星营养果汁酸奶饮品香蕉味200ml*428.00252.00106907992512020伊利味可滋丝滑巧克力味240l620021179洗化课损耗单品排名

序号商品条码商品名称损耗数量损耗金额16903148044971海飞丝丝质顺滑洗发露200g21.00470.4026903148054369佳洁士茶爽牙膏120g37.00314.5036902088103236力士新活炫亮洗发水750ml

6.00225.9246902088103212力士新活炫亮洗发水200ML12.00198.0056937265330563芭宝丽甘菊+甘油护手霜90g/瓶42.00147.0066903148080078沙宣润感去屑洗发露400ml3.

00132.0076903148093641潘婷乌黑莹亮洗发露400ml4.00127.6086924882335378舒蕾蚕丝柔滑滋养洗发露200ml8.00125.5496903148045046海飞丝清爽控油洗发露400g4.00119

.60106902088113037清扬韧发飘长型洗发露400ml3.00118.89家庭日用0%3%6%91%301-1000101-30051-1001-50损耗金额分布损耗单品排名序号商品条码商品名称损耗数量损耗金额16944868500705家家缘生活用纸139.00931.3026

950926210165爽儿宝好动纸尿裤中号24片8.00272.0036902088704211金纺天然系列鲜竹洋甘菊香型柔顺剂2L10.00223.0046922162891231小宝贝家庭生活用纸12.00

158.4056920174763652立白祛渍霸衣领净2合一2L3.00138.0066920174700800立白全效护理洗衣液2L3.00116.9476920174741599立白洗衣香皂买3送1122g*412.00114.0286903148158302帮宝适超薄干爽尿裤L

号(大)1*242.0095.0096903244957205安儿乐（18+2）片装中码纸尿片7.0088.20休闲食品0%1%0%2%3%6%9%79%损耗金额分布2001以上1001-2000501-1000301-

500201-300101-20051-1001-50损耗单品排名序号商品条码商品名称损耗数量损耗金额16949756320113惠氏S-26金装健儿乐较大婴儿和幼儿配方奶粉10.002,010.00203000

89292045惠氏S-26金装健儿乐较大婴儿配方奶粉1.6kg5.001,677.5036921681108868金丝猴白奶油巧克力50g437.001,573.2046922298530028圣元优博2段400g24.001,527.085691

1316410503阿尔卑斯200g161.001,175.3066925861531149旺旺碎碎冰葡萄味85ml1,301.001,105.8576935412073714庆和无蔗糖壮骨核桃粉1020g10.00750.0086925861531

163旺旺碎碎冰柑桔味85ml490.00416.5096925785602178智力牛奶加钙燕麦片800g16.00366.40106914782112391熊博士橡皮糖高酸果味60g1210036300粮油副食损耗单品排名序号

商品条码商品名称损耗数量损耗金额16936072100154桥头大盘鸡调料160g150.00480.0026948195800330金龙鱼大豆油2.5l13.00432.9036948195800354金龙鱼大豆油5L5.

00294.0046921377400115俊仁风味豆豉280G48.00288.0056920143500516大红袍红汤150g65.00247.0066943973000087翔耀小米面600g41.00237.8076934595252572草原旺顺骨汤辣汤

160g40.00220.0086926892521086银鹭桂圆莲子八宝粥360g72.00198.0096928674610919九珍排骨味王309g80.00195.97损耗单品排名序号商品条码商品名称损耗数量损耗

金额116948882000258梨花香大米5kg6.00162.00126923303000154荣平白莲子150g9.00153.00136932373500242香雪阳春薄面500g52.00146.65141102263000000海鲜

汤31.54145.07156930766188435天浩圆桂花米醋800g35.00133.00166941735900071红七公牛肉酱218g20.00130.00176935506910116爱厨大豆油

1.8l6.00129.60186936213461014川蒙微辣鲜汤涮肥羊200g35.00126.00196902882020739北固山镇江香醋800ml24.00119.92206920445804428熊记香

港橄榄菜425g12.00119.80冷冻冷藏损耗单品排名序号商品条码商品名称损耗数量损耗金额11102923000000众品亲亲肠46.63895.3521102661000000三全散丸子51.29851.8636902890233909

双汇Q趣香辣风味香肠85g361.00631.7546923644250478蒙牛原味杯酸100ml384.00537.6056927462208789金锣特级火腿肠240g56.00296.80669028

90216773双汇水晶肘芯250g23.00255.3076902890234180双汇台式烤香肠48g145.00253.7586927462209786金锣台式烤肠60g120.00210.0096927462209465金锣Q香

老汤风味100g118.00206.50散装食品损耗单品排名序号商品条码商品名称损耗数量损耗金额11101024000000核桃37.231,463.6021102248000000宝明甘草西瓜子51.52841.1731100953000000葡萄干33.63720.68411024270000

00绿茶葵瓜子52.39694.9651100995000000蓝莓话梅葵瓜子30.19400.5361101018000000话梅西瓜子23.40393.1271102200000000散装糕点23.05221.2

781100958000000酒鬼花生12.35197.4991102214000000碧根果2.59189.79101101652000000干蜜枣14.49186.78针织损耗单品排名序号商品条码商品名称损耗数量损耗金

额16939573630779京京双层提小兔子浴巾307728.00616.5726951027612063金脚印拖鞋120639.00546.0936908203033211七匹狼男士平角裤033216.00202.9646925954400277洁丽雅毛巾24216.00152.0056938

975610075道首信超细纤维毛巾100741.00143.5066908203022543七匹狼男士纯棉色织彩条内衣022541.00108.0076940119401012足栖101棉拖5.0080.0086908203012728七匹狼两双装特价休闲男袜0127216.00

73.6094711602034312爱得利A23玻璃小奶瓶6.0064.80106933947101773江迪莫代尔蚕丝九分裤22039.0063.00二、内外盗分析三、各项挽回分析收银口挽回分析收货口挽回

分析服务台退换货汇总分析收银员挽回汇总分析收银员取消交易分析商品空包装登记分析收银口挽回分析收银口挽回分析防损员个人挽回金额及占比挽回商品部门所占金额及占比挽回方式所占金额及占比各出口挽回金额及占比防损员个人挽回金额及占比3

67.2112.433.5345.6604.83178.834.567.7102.2375.712.9挽回金额张探金梦阳张妍妍余彬彬张丽丽倪永军张风顺康雨李宁宁任浩曹自旭吕新楠孟亚慧17.09%5.23%1.56%16.09%28.15%0.14%8.32%1.61%3.15%0.47%

0.10%17.49%0.60%占比张探金梦阳张妍妍余彬彬张丽丽倪永军张风顺康雨李宁宁任浩曹自旭吕新楠孟亚慧防损员个人挽回金额排名序号姓名挽回金额占比1张丽丽604.828.15%2吕新楠375.717.49%3张探367.217.09%4余彬彬345.616.09%5张风顺178.88.32

%6金梦阳112.45.23%7李宁宁67.73.15%8康宇34.51.61%9张妍妍33.51.56%10孟亚慧12.90.60%11任浩100.47%12倪永军30.14%13曹自旭2.20.10%合计2148.3挽回商品部门所占金额及占比430.3683.593.412

6.3137.5308.663104.9200.8挽回金额食品百货酒水果蔬散装针棉粮油肉类家庭日用品20.03%31.82%4.35%5.88%6.40%14.36%2.93%4.88%9.35%占比食品百货酒水果蔬散装针棉粮油肉类家庭日用品挽

回商品部门所占金额排名序号姓名挽回金额占比1百货683.531.82%2食品430.320.03%3针棉308.614.36%4家庭日用品200.89.35%5散装137.56.40%6果蔬126.35.88%7肉类104.94.88%8酒水93.44

.35%9粮油632.93%合计2148.3挽回方式所占金额及占比91.81541.8338.218.5158挽回金额ACDEI4.27%71.77%15.74%0.86%7.35%占比ACDEIA：漏扫商品夹带其他商品B：收银员作弊；C：顾客拿在手上，穿在身上，戴在头上，

已食用；D：放置在小推车底部，收银员未发现的.E：未经收银通道经收银区的.F：赠品捆绑错误；G：散装多称、拼包的；H：更换条码的I:其他情形各出口挽回金额及占比1335.9,62%453.4,21%359,17%挽回金额前厅挽回西门挽回南门

挽回62%21%17%占比前厅挽回西门挽回南门挽回收货口挽回分析收货口挽回分析收货口防损员：王连真挽回金额：1145.3挽回方式所占金额及占比挽回商品部门所占金额及占比挽回方式所占金额及占比184.5873.9686.8挽回金额A：收货错误B：退货

错误C：调拨错误16.11%76.31%7.58%占比A：收货错误B：退货错误C：调拨错误挽回商品部门所占金额及占比6.831.111.1159.9870.465.96挽回金额酒水粮油食品果蔬家庭日用品百货0.

59%2.72%0.97%13.96%76.00%5.76%占比酒水粮油食品果蔬家庭日用品百货挽回商品部门所占金额及占比序号姓名挽回金额占比1酒水6.80.59%2粮油31.12.72%3食品11.10.97%4果蔬1

59.913.96%5家庭日用品870.476.00%6百货65.965.76%合计1145.26收银员挽回汇总分析收银员个人挽回金额及占比挽回商品部门所占金额及占比挽回方式所占金额及占比收银员个人挽回金额及占比8%5%3%14%11%16%22%21%占比赵凝王倩王紫阳李艳陈静赵占占杜静陈

倩26.1,8%15.8,5%11.1,3%48,14%39,11%55.6,16%74.4,22%72,21%挽回金额赵凝王倩王紫阳李艳陈静赵占占杜静陈倩个人挽回金额排名序号姓名挽回金额占比1杜静74.428%2陈倩7221.1%3赵占占55.621%4李艳4818%5陈静3914%6赵

凝26.110%7王倩15.86%8王紫阳11.14%合计342挽回商品部门所占金额及占比184.350.1173718.8914.910.9挽回金额食品酒水粮油百货家庭日用品散装针棉肉类53.89%14.6

5%4.97%10.82%5.50%2.63%4.36%3.19%占比食品酒水粮油百货家庭日用品散装针棉肉类挽回商品部门所占金额排名序号姓名挽回金额占比1食品184.353.89%2酒水50.114.65%3百货3710.82%4家庭日用品18.85

.50%5粮油174.97%6针棉14.94.36%7肉类10.93.19%8散装92.63%合计342挽回方式所占金额及占比8.45%65.15%26.40%占比ABF收银员取消交易分析收银员个人取消交易金额及占比取消交易商品部门所占金额及占比取消交易原因所占金额及占比收银员个人取消交易金额

及占比236.5264.1217.7217152.2185.5266.3取消金额李艳陈静陈倩赵凝王紫阳杜静赵占占15.36%17.16%14.14%14.10%9.89%12.05%17.30%占比李艳陈静陈倩赵凝王紫阳杜静赵占占个人取消交易

金额排名序号姓名挽回金额占比1赵占占266.317.30%2陈静264.117.16%3李艳236.515.36%4陈倩217.714.14%5赵凝21714.10%6杜静185.512.05%7王紫阳152.29.89%合计1539.3取消交易商品所在部门金额及

占比346.925.7481.3152.6116.2164.633219取消金额食品酒水百货粮油散装针棉果蔬家庭日用品22.54%1.67%31.27%9.91%7.55%10.69%2.14%14.23%占

比食品酒水百货粮油散装针棉果蔬家庭日用品取消交易商品所在部门金额排名序号姓名挽回金额占比1百货481.331.27%2食品346.922.54%3家庭日用品21914.23%4针棉164.610.69%5粮油152.69.91%6散装116.27.55%7果蔬332.14%8酒水25

.71.67%合计1539.3取消交易原因所占金额及占比622.215.9449.3451.9取消金额ABEF40.42%1.03%29.19%29.36%占比ABEFA：顾客嫌贵；B：价格错误（店内码）；C：重复扫描（错

扫）；D:散装商品称重错误；E:顾客看错价格F:其他原因