【文档说明】凯捷有效会议管理培训.pptx，共(15)页，405.207 KB，由精品优选上传

转载请保留链接：https://www.ichengzhen.cn/view-330731.html

以下为本文档部分文字说明：

EffectiveMeetingManagementConsultingSkillsWorkshopGoalsofthismoduleTodiscussmeetingmanagementconceptsandrolespl

ayedbyworkteammemberstoensureeffectivemeetingoutcomesTeachyouthetoolsandtechniquesofeffectivemeetingmanage

mentTounderstandoneofourcriticaldifferentiatorsindeliveringtoclients©2004Capgemini-AllrightsreservedConsultingSkillsWorkshop

Regardlessofyourrole,youarejudgedonhowyouhandleameetingTimeManagement?Managerial/LeadershipSkills?ExecutivePresence?ProblemSolvingCapabili

ties?ConsultingSkillsWorkshopWeparticipateinalltypesofmeetingsKick-offProjectcoordinationProgrammeupdateClose-outBriefingCoachingMobilis

ationeventsBrainstormingsessionsSteeringgroupmeetingPerformancereviewDecisionmakingValidationGather

inginformationSalesmeeting…ConsultingSkillsWorkshopDependingontheobjectives,meetingrequiretherightamountofpresentati

onandfacilitationskillsSource:HowtoLeadWorkTeams:FacilitationSkills,FranRees.Lecture/PresentationFacilita

tingPresenting80%20%80%20%50%50%DecisionmakingProblem-solvingBrainstormingOne-wayinformationsharingTwo-waysinforma

tionsharingMobilisationConsultingSkillsWorkshopAminimumofthreerolesisrequiredtorunasuccessfulmeetingAdditionalrolescanbeassignedTimeKeeper

ExpertsDecisionMakerObserver“BadGuy”…RESOURCESFACILITATORLEADERConsultingSkillsWorkshopMeetingro

les:Leader“Owns”themeeting–setstheobjectivesDeterminestheparticipantsProvidessupport,information,andresourcesSetsthetoneEnc

ouragescreativityMakesdecisionsDemandseriouspreparation,attention,andeffortSethigh,butreasonableandachievableexpectationsSpeakintermsof“w

e”insteadof“I”MaketheteamrealizethatthetaskisimportantConsultingSkillsWorkshopMeetingroles:FacilitatorGuidestheprocessMakeit“safe”forever

yonetoparticipateRecordsgroupideasanddecisionsMonitorstimecontractBringsteambackon-trackwhenneededHelpsheadlineandclarifyideasAids

teamperformanceProvidesfeedbackConsultingSkillsWorkshopMeetingroles:Resource/TeammemberGeneratesideasandrecommendationsAdherestotheagenda

PracticesgoodmeetingbehavioursCompletesassignedtasksParticipatesactivelyConsultingSkillsWorkshopStepstoaneffective

meetingPlanDoReviewConsultingSkillsWorkshopThemajorityofprojecttimeshouldbespentinthe“plan”and“review”activitiesMeetingPreparationPLANCondu

ctMeetingDOMeetingFollow-UpREVIEWObjectivesandagendadeterminedContentANDprocessplannedDetermineappropriateplayersRolesandresponsibilitiesdefin

edKeycontributorspre-positionedLogisticsarrangedAnypotentialbarriers/personality/agendaclashesidenti

fiedCarryouttheagendaEnsureallparticipantscontributeandrecordgroupthinkingPracticegoodmeetingbehaviour

Bringtoclosurewithnextsteps,accountabilitiesandtimetablesBenefitsandconcernsBringdiariesDebriefimmediat

elyandevaluateeffectivenessCompareyourmeetingresultswithyouragendaandobjective(s)Publishandcircula

tenextstepsFollow-uponnextstepsIncorporatebenefitsandconcernsinnextmeetingplan40%20%40%©2004Capgemini-Allright

sreservedConsultingSkillsWorkshopEffectivemeetingsrequirerigorousprocessmanagementFollowtheagendaRecordgroupthinki

ngPracticegoodmeetingbehavioursEncourageparticipationIdentifynextstepsCapturebenefitsandconcernsConsultingSkillsWorksh

opTheagendaisyourmostpowerfultoolHelpsyouprepareCommunicatesexpectationsandobjectivesProvidesamechanismfororde

randcontrolLimitsthetasksLimitstheparticipantsMeasuressuccess/failureofmeetingGuidelinesforaneffectiveagenda

Identifythetime,date,placeandparticipantsDescribeyourobjectivesTelltheparticipantshowtoprepareSettimelimitsScheduleitemsinoptim

alorderDistributeinadvanceConsultingSkillsWorkshop"Letmebuildonthat""Helpmeunderstand""Couldyousaymore""IwishIknew…""How

to…""WhatIheardyousay"MeetingDo’sParticipateopenlyFocusontheproblem,notthepersonListenactivelytowhatothershavetosayRephraseandsummari

zecontributionsTakea"howtodoit"ratherthan"whydoit"attitudeBepositive…noideaisabadideaHeadlineissues…nowarstoriesBuildonothers'ideasUseH2(howto)

andIWIK(IwishIknew)SticktotheagendaandtotimecontractLookforwin-winsituationsOnemeetingatatimeMakeitenjoyablefor

everyonePostinggroundrulesonthewallreinforcesthegroupConsultingSkillsWorkshopMeetingDont’sComewitha‘hidden

agenda’HavesideconversationsormeetingsRambleLob"grenades"orlaunch"missiles"Lookforthe"fatalflaw"Violatet

imecontractsFallasleepDragparticipantsinto"lose-lose"situationsUsemeetinggroundrulestoovercomebehaviours