【文档说明】凯捷有效会议管理培训.pptx，共(15)页，405.207 KB，由精品优选上传

转载请保留链接：https://www.ichengzhen.cn/view-330731.html

以下为本文档部分文字说明：

EffectiveMeetingManagementConsultingSkillsWorkshopGoalsofthismoduleTodiscussmeetingmanagementconceptsandrolesplayedbywo

rkteammemberstoensureeffectivemeetingoutcomesTeachyouthetoolsandtechniquesofeffectivemeetingmanagem

entTounderstandoneofourcriticaldifferentiatorsindeliveringtoclients©2004Capgemini-AllrightsreservedConsultingSkills

WorkshopRegardlessofyourrole,youarejudgedonhowyouhandleameetingTimeManagement?Managerial/LeadershipSkills?ExecutivePresence

?ProblemSolvingCapabilities?ConsultingSkillsWorkshopWeparticipateinalltypesofmeetingsKick-offProjectcoordinationProgrammeupdateClose-out

BriefingCoachingMobilisationeventsBrainstormingsessionsSteeringgroupmeetingPerformancereviewDecisionmakingValidati

onGatheringinformationSalesmeeting…ConsultingSkillsWorkshopDependingontheobjectives,meetingrequiretherightamountofpresentationandf

acilitationskillsSource:HowtoLeadWorkTeams:FacilitationSkills,FranRees.Lecture/PresentationFacilitatingPresenting80%20%80%20%50%50%Decisionmaking

Problem-solvingBrainstormingOne-wayinformationsharingTwo-waysinformationsharingMobilisationConsultingSkillsWorkshopAminimumofthreerolesisrequired

torunasuccessfulmeetingAdditionalrolescanbeassignedTimeKeeperExpertsDecisionMakerObserver“BadGuy”…RESOURCESFACILITATORLEADER

ConsultingSkillsWorkshopMeetingroles:Leader“Owns”themeeting–setstheobjectivesDeterminestheparticipantsProvidessupport,information,andresource

sSetsthetoneEncouragescreativityMakesdecisionsDemandseriouspreparation,attention,andeffortSethigh,butreasonableandachi

evableexpectationsSpeakintermsof“we”insteadof“I”MaketheteamrealizethatthetaskisimportantConsultingSkillsWorkshopMeetingroles:Faci

litatorGuidestheprocessMakeit“safe”foreveryonetoparticipateRecordsgroupideasanddecisionsMonitorstimecontractBringsteambackon-trackwhenneededHel

psheadlineandclarifyideasAidsteamperformanceProvidesfeedbackConsultingSkillsWorkshopMeetingroles:Resource/TeammemberGenerates

ideasandrecommendationsAdherestotheagendaPracticesgoodmeetingbehavioursCompletesassignedtasksParticipatesactivelyConsultingSkillsWorkshopStepsto

aneffectivemeetingPlanDoReviewConsultingSkillsWorkshopThemajorityofprojecttimeshouldbespentinthe“plan”and“review”activitiesMeetingPreparationP

LANConductMeetingDOMeetingFollow-UpREVIEWObjectivesandagendadeterminedContentANDprocessplannedDetermineappropriateplayersRolesandresponsibil

itiesdefinedKeycontributorspre-positionedLogisticsarrangedAnypotentialbarriers/personality/agendaclashesident

ifiedCarryouttheagendaEnsureallparticipantscontributeandrecordgroupthinkingPracticegoodmeetingbehaviourBringtoclosu

rewithnextsteps,accountabilitiesandtimetablesBenefitsandconcernsBringdiariesDebriefimmediatelyandevaluateeffect

ivenessCompareyourmeetingresultswithyouragendaandobjective(s)PublishandcirculatenextstepsFollow-uponnextstepsIncorpo

ratebenefitsandconcernsinnextmeetingplan40%20%40%©2004Capgemini-AllrightsreservedConsultingSkillsWorkshopEffectivemeetingsrequireri

gorousprocessmanagementFollowtheagendaRecordgroupthinkingPracticegoodmeetingbehavioursEncourageparticipationIdentify

nextstepsCapturebenefitsandconcernsConsultingSkillsWorkshopTheagendaisyourmostpowerfultoolHelpsyouprepareComm

unicatesexpectationsandobjectivesProvidesamechanismfororderandcontrolLimitsthetasksLimitstheparticipantsMeasuressuc

cess/failureofmeetingGuidelinesforaneffectiveagendaIdentifythetime,date,placeandparticipantsDescribeyourobjectivesTellthep

articipantshowtoprepareSettimelimitsScheduleitemsinoptimalorderDistributeinadvanceConsultingSkillsWorkshop"Letmebuildonthat""Helpmeunderstand""C

ouldyousaymore""IwishIknew…""Howto…""WhatIheardyousay"MeetingDo’sParticipateopenlyFocusontheproblem,notthepersonListenactivelytowhatothershavetosa

yRephraseandsummarizecontributionsTakea"howtodoit"ratherthan"whydoit"attitudeBepositive…noideaisabadideaHead

lineissues…nowarstoriesBuildonothers'ideasUseH2(howto)andIWIK(IwishIknew)SticktotheagendaandtotimecontractLookforwin-wins

ituationsOnemeetingatatimeMakeitenjoyableforeveryonePostinggroundrulesonthewallreinforcesthegroupConsultingSkillsWorkshopMeet

ingDont’sComewitha‘hiddenagenda’HavesideconversationsormeetingsRambleLob"grenades"orlaunch"missiles"L

ookforthe"fatalflaw"ViolatetimecontractsFallasleepDragparticipantsinto"lose-lose"situationsUsemeetinggroundrulestoovercomeb

ehaviours