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ProductDesignErgonomicsergon(work)+nomos(laws)=ErgonomicErgonomicsGeneral•Ergonomicsisthescienceoffittingjobstopeople.•The
disciplineencompassesabodyofknowledgeaboutphysicalabilitiesandlimitationsaswellasotherhumancharacteristicsthatarerelevanttojobdes
ign.•Essentially,ergonomicsistherelationshipbetweentheworkerandthejobandfocusesonthedesignofworkareastoenhancejobperformance.•Ergono
micscanhelppreventinjuriesandlimitsecondaryinjuriesaswellasaccommodateindividualswithvariousdisabili
ties,includingthosewithmusculoskeletaldisorders(MSDs).Discipline•Ergonomics–Ergonomics(orhumanfactors)isthescientificdi
sciplineconcernedwiththeunderstandingofinteractionsamonghumansandotherelementsofasystem,andtheprofessionthatappl
iestheory,principles,dataandmethodstodesigninordertooptimizehumanwell-beingandoverallsystemperformance.(accordingInternationalEr
gonomicsAssociation2009)Figure1.1Asimpleworksystem.Peopleinteractwithmachinestoturninputsintooutputs
.Systemcapacityreferstoamountofinputthatcanbeprocessedovertime.Productivityreferstotheratioofoutputstoinputs.Efficientsystemsmi
nimiseby-productsofallkinds(E=localenvironment,M=machine,H=humanoperator).FiveAspectsofErgonomics•Safety-Medicinebottles:Theprintonthemcouldbelarger
sothatasickpersonwhomayhavebadvision(duetosinuses,etc.)canmoreeasilyseethedosagesandlabel.Ergonomicscoulddesignthepr
intstyle,colorandsizeforoptimalviewing.•Comfort-Alarmclockdisplay:Somedisplaysareharshlybright,drawingone’seyetoth
elightwhensurroundingsaredark.Ergonomicprinciplescouldre-designthisbasedoncontrastprinciples.•Easeof
use-StreetSigns:Inastrangearea,manytimesitisdifficulttospotstreetsigns.Thiscouldbeaddressedwiththeprinciplesofvisualdetectioni
nergonomics.Fiveaspectsofergonomics•Productivity/performance-HDTV:ThesoundonHDTVismuchlowerthanregularTV.S
owhenyouswitchfromHDtoregular,thevolumeincreasesdramatically.Ergonomicsrecognizesthatthisdifferenceindecibellevelcreatesa
differenceinloudnessandhurtshumanearsandthiscouldbesolvedbyeveningoutthedecibellevels.•Aesthetics-thelookandfeeloftheobject,theuserexperience.History
•AncientGreece-Helleniccivilizationinthe5thcenturyBCusedergonomicprinciplesinthedesignoftheirtools,jo
bs,andworkplaces.Hippocratesgavedescribedhowasurgeon'sworkplaceshouldbedesigned•WojciechJastrzębowski(polishbiologist)firstusedt
heword“ergonomics”inhis1857articleRysergonomjiczylinaukiopracy,opartejnaprawdachpoczerpniętychzNaukiPrzyrody(TheOutline
ofErgonomics,i.e.ScienceofWork,BasedontheTruthsTakenfromtheNaturalScience).•FrederickWinslowTaylorpioneeredthe"ScientificManagement"method,whi
chproposedawaytofindtheoptimummethodforcarryingoutagiventaskintheearly19thcentury.•FrankandLillianGilbrethexpandedTaylor'smethodsinth
eearly1900stodevelop"TimeandMotionStudies".Theyaimedtoimproveefficiencybyeliminatingunnecessarystepsand
actionswhichincreasethebricklayer’sproductivityfrom120to350bricksperhour.•WorldWarIImarkedthedevelopmentofnewan
dcomplexmachinesandweaponry,Itwasobservedthatfullyfunctionalaircraft,flownbythebest-trainedpilots,stillcrash
ed.•In1943,AlphonseChapanis,alieutenantintheU.S.Army,showedthatthisso-called"piloterror"couldbegreatlyre
ducedwhenmorelogicalanddifferentiablecontrolsreplacedconfusingdesignsinairplanecockpits.History•Inthedecadessincet
hewar,ergonomicshascontinuedtoflourishanddiversify.TheSpaceAgecreatednewhumanfactorsissuessuchasweightlessnessandextremeg-forces.Thedawnofthe
InformationAgehasresultedinthenewergonomicsfieldofhuman-computerinteraction(HCI).Likewise,thegrowingde
mandforandcompetitionamongconsumergoodsandelectronicshasresultedinhumanfactorsinproductdesign.Domains•Physicalergonomics:isconc
ernedwithhumananatomical,anthropometric,physiologicalandbiomechanicalcharacteristicsastheyrelatetophysicalactivity.(
workingpostures,materialshandling,repetitivemovements,workrelatedmusculoskeletaldisordersetc.)ErgonomicMultiloc
kOfficeAirMeshSeriesDeskChair-W81•Cognitiveergonomics:isconcernedwithmentalprocesses,suchasperception,memory,re
asoning,andmotorresponse,astheyaffectinteractionsamonghumansandotherelementsofasystem.(mentalworkload,dec
ision-making,skilledperformance,human-computerinteraction,humanreliabilityetc.)TheoreticalFrameworkforHCI•Organizationalergono
mics:isconcernedwiththeoptimizationofsociotechnicalsystems,includingtheirorganizationalstructures,policies,andprocesses.(Rel
evanttopicsincludecommunication,workdesign,designofworkingtimes,participatorydesign,communityergonomics,cooperativework
etc.)ApplicationSEATINGANDPOSTUREFORTYPICALOFFICETASKS1SEATBACKADJUSTABILTY2GOODLUMBARSUPPORT3SEATHEIGHTADJUSTABILITY4NOEXCESSPRESSUREONUND
ERSIDEOFTHIGHSANDBACKSOFKNEES5FOOTSUPPORTIFNEEDED6SPACEFORPOSTURALCHANGE,NOOBSTACLESUNDERDESK7FOREARMSAPPROXIMATELYHORIZONTAL8MIN
IMALEXTENSION,FLEXIONORDEVIATIONOFWRISTS9SCREENHEIGHTANDANGLESHOULDALLOWCOMFORTABLEHEADPOSITION10SPACEINFRONTOFKEYBOARDTOSUPPORTHANDS/WRISTSDURING
PAUSESINKEYINGErgonomicsintheworkplace•Ergonomicsisthescienceofdesigningthejob,equipment,andworkplacetofittheworker.•Properergonomicd
esignisnecessarytopreventrepetitivestraininjuries,whichcandevelopovertimeandcanleadtolong-termdisability.•Thefourmaincontrib
utingcausesoftheseinjuriesarequick,repetitiveactions,awkwardposition,useofforce,andlackofrest.•Minimizationof
repetitivetasksandawkwardbodypositionscanhelptopreventsuchinjuriesfromoccurring.•Whatarecommonergonomicriskfactors?–Repetition–AwkwardBodyPostures–F
orce–ContactStress–Vibration–Heat•CommonSymptoms–pain–numbnessandtingling–stiffnessorcramping–inabilitytoholdobjectsorlossofgripstrengthCumulativ
eTraumaDisorders•Prevention•Goodbodyposture•Engineeringcontrols•AdministrativeControls–Jobenlargement–Jobrota
tion–Workbreaks–Training.FigureSeparatebanksofkeysforeachhandmayrelievewriststrain.Whatareindividualsresponsibilities?•
FacultyandStaff•Participateinergonomicstrainingandproblem-solving.•Implementergonomicrecommendations.•Choosetools,furniture,ande
quipmentthatfityourjobtasksandyourbody.•Listentoyourbodyandadjustyourworkstationfurnitureandaccessoriestosupportc
omfortablepostures.•Thinkbeforeyoulift,gethelpifnecessary,andfollowsafeliftingguidelines.•Varyyourjobtasksthroughouttheday,takefrequentshortstretc
hbreakswhenperforminghighlyrepetitivetasks,andperformsimplestretches.•Exercise,includingwalkingandclimbingstairs,tobuildstaminaandmuscl
etone.•Reportwork-relatedinjuriestoyoursupervisorpromptly.•Supervisors•Learnaboutergonomicriskfactorsandhowtopreventthem.•Provideergonomicstr
ainingandencourageinputinergonomicproblem-solving.•Supportyourdepartment'scomputerworkstationevaluator.•ContactthecampusErgonomicsSpec
ialistforaworksiteassessmentofnon-computerjobsinvolvingergonomicriskfactors.•Provideergonomicworkstationfurnitureandtools.•Promote
frequent,shortrestbreaksandalternativeworkactivitiesforstaffperforminghighlyrepetitivetasks.•Encouragestafftoreportsymptomsearly.•Sendinjure
demployeesformedicaltreatment,reportinjuriespromptly,andimplementworkrestrictionsandworkplacemodifications.•Seekassistanceonergonomicissuesfro
mcampusresourceswhennecessary.SustainableDesignChartAnalysisFigure.2.1WorldoilproductionFigure2.2AnnualFo
ssil-FuelEmissions•Inmanypastsituations,environmentaleffectswereignoredduringthedesignstagefornewproductsandprocesses.Hazar
douswastesweredumpedinthemostconvenientfashionpossible,ignoringpossibleenvironmentaldamage.Inefficientenergyuseresultedinhighopera
tingcosts.Wastewascommoninmaterialproduction,manufacturinganddistribution.Consumerscastasideproducts,usuallywithonlyminimal
re-manufacturingorrecycling.Whatis“Greendesign”?Greendesignisthedesignofaproducttominimiseitsenvironment
alimpactsoveritsentirelifetimeandtomeetcustomerrequirements3915Theelementsofalife-cycleinventoryanalysisMaterialsac
quisitionProductdistributionProductuseRecycle:Products,components,materialsWastemanagementMaterialsEnergyA
irWaterFormulation,processing,andmanufacturingPrincipalproductsCo-productsWatereffluentsAirborneemissionsSolidWasteOtherenvironmentalinteractions4
1Figure1.TheShifttoSustainableDesign*Generalgoalsforgreendesign•Reduceorminimizetheuseofnon-renewablereso
urces•Managerenewableresourcestoinsuresustainability;•Reduce,withtheultimategoalofeliminating,toxicandotherwi
seharmfulemissionstotheenvironment,includingemissionscontributingtoglobalwarming.•Uselessmaterial**•Usematerialswithlessenvironmentalimpact•U
sefewerresources•Producelesspollutionandwaste•Reducetheimpactsofdistribution•Optimisefunctionalityandservicelife•Makere-us
eandrecyclingeasier•ReducetheenvironmentalimpactofdisposalKeyenvironmentalconsiderations*SystemsThinking•EnvironmentalLifeCycleAssessment(LCA)
isatechniquefortracingoutalltheenvironmentaleffectsandresourceneedsofanewproductorprocessthroughthem
aterialsuppliers,throughmanufacture,useanddisposal•MaterialFlowsandCyclesisatechniquefortracingmaterialuseandlocationovert
ime.Intracingmaterialsflows,itisimportanttobeclearabouttheboundariesofanalysisandtheuncertaintyofmassmeasurements.*Sustai
nableProductDesign•Fivefactorshavebeenidentifiedforperfectsustainableproductdesign.•Cyclic•Solar•Safe•Eff
icient•SocialMinimisingWasteProduction•Wasteislostprofit.•Thefourr’scanhelpreducewaste.•Reduce•Reuse•Recycle•RecoverReduce•Red
ucetheamountofmaterialsusedfortheproduct.•Reducetheamountofmaterialsusedforthepackaging.•Canbedonebyusing:•Lighterweightofm
aterials•Onlyonetypeofpackagingmaterial•PackagingfitsaroundtheproductReuse•Reusingcontainersstopsneedfor:•Newpackaging•Recycling(a
sitcostsmoney)•Collection(asitcostsmoney)•Washingandrefillingshouldbelessthanthatofproducinganewcontainer.Recycle•Designersmus
tconsiderdesignforrecyclingandtheproduct’slifecycle.•Componentsshouldberecycledandrecyclable.Recover•Whenaproductisdiscardedandputintoalandf
illsiteenergyislost.•Thisenergycanberecoveredthroughincinerationinspecialisedpowerstations.GreenDesignMethodsandTool
s•Massbalanceanalysis•GreenIndices•Designfordisassemblyandrecyclingaids•Riskanalysis•Materialselectionandlabelad
visors•FullcostaccountingmethodologiesResponsibilitiesoftheDesigner•Whataresomeofthemoralandsocialrespo
nsibilitiesofdesignersinrelationtogreendesignissues?•Considerissuesrelatingto:•waste•Pollution•Resour
ces•marketforces•wealthcreation.为良善人生而设计,用良善设计服务于大众人生。————李泽厚