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12008年12月大学英语四级考试真题PartIWriting（30minutes）Directions:Forthispart,youareallowed30minutestowriteashortessayentitledLimit

ingtheUseofDisposablePlasticBag.Youshouldwriteatleast150wordsfollowingtheoutlinegivenbelow.1.一次性塑料袋的

使用2.使用一次性塑料袋带来的问题3.限制一次性塑料袋的意义LimitingtheUseofDisposablePlasticBag______________________________________

________________________________________________________________________________________________________________

__________________________________________________________________________________________PartIIReadingCompreh

ension(SkimmingandScanning)(15minutes)Directions:Inthispart,youwillhave15minutestogooverthepassagequicklyandanswerthequestions

onAnswerSheet1.Forquestions1-7,choosethebestanswerfromthefourchoicesmarked[A],[B],[C]and[D].Forquestions8-10,completethesentenceswitht

heinformationgiveninthepassage.That’senough,kidsItwasalovelydayattheparkandStellaBianchiwasenjoyingthesunshinewithhert

wochildrenwhenayoungboy,agedaboutfour,approachedhertwo-year-oldsonandpushedhimtotheground.“I’dwatchedhimforalittlewhileandmy

sonwasthefourthorfifthchildhe’dshoved,”shesays.”Iwentovertothem,pickedupmyson,turnedtotheboyandsaid,firmly,’No,wedon’tpush,”Whathappenednextwasunex

pected.“Theboy’smotherrantowardmefromacrossthepark,”Stellasays,”Ithoughtshewascomingovertoapologize,butinsteadshestartedshoutingatmefordisciplin

ingherchild,AllIdidwaslethimknowhisbehaviorwasunacceptable.WasIsupposedtositbackwhileherkiddidwhateverhewanted,hurtingotherchildrenint

heprocess?”Gettingyourownchildrentoplayniceisdifficultenough.Dealingwithotherpeople’schildrenhasbecomeaminefield.Inmyhouse,jumpingont

hesofaisnotallowed.Inmysister’shouseit’sencouraged.Forher,it’saboutkidsbeingkids:“Ifyoucan’tdoitatthree,whenc

anyoudoit?”Eachofthesephilosophiesisvalidand,ithastobesaid,mysonlovesvisitinghisaunt’shouse.ButIfindmyse

lfsaying“no”alotwhenherkidsareoveratmine.That’sOKbetweensistersbutbecomesdangerousterritorywhenyou’retalkingtothechildrenoffr

iendsoracquaintances.“Kidsaren’tallraisedthesame,”agreesProfessorNaomiWhiteofMonashUniversity.”Butthereisstillani

deathatthey’rethepropertyoftheparent.Weseeourchildrenasanextensionofourselves,soifyou’resayingthatmychildisbehavinginappropriately,t

henthat’ssomehowacriticismofme.”Inthosecircumstances,it’sdifficulttoknowwhethertoapproachthechilddirectlyortheparentfirst.T

herearetwoschoolsofthought.“I’dgotothechildfirst,”saysAndrewFuller,authorofTrickyKids.Usuallyaquietremi

nderthat’wedon’tdothathere’isenough.Kidsnavefinelytunedantennae(直觉)forhowtobehaveindifferentsettings.”Hepointso

utbringingitupwiththeparentfirstmaymakethemfeelneglectful,whichcouldcauseproblems.Ofcourse,approachin

gthechildfirstcanbringitsownheadaches,too.2ThisiswhyWhiterecommendsthatyouapproachtheparentsfirst.Raiseyourconcernswiththe

parentsifthey’rethereandaskthemtodealwithit,”shesays.Askedhowtoapproachaparentinthissituation,psychologistMeredithFulleranswers:“Ex

plainyourneedsaswellasstressingtheimportanceofthefriendship.Prefaceyourremarkswithsomethinglike:’Iknowyou’llthinkI’msillybutinmyhouseIdon

’twant…’”Whenitcomestosituationswhereyou’recaringforanotherchild,whiteisstraightforward:“commonsensemustprevail.Ifthingsdon’tgowell,thenha

veachat.”There’reacoupleofnewgreyareas.Physicalpunishment,onceacceptedfromanyadult,isnolongerappropriate.“Anewsetofconsiderationshascome

totheforeaspartofthedebateabouthowwehandlechildren.”ForAndrewFuller,thechild-centricnatureofoursocietyhasaffectedeveryone:”Therulesaredi

fferentnowfromwhentoday’sparentsweregrowingup,”hesays,“Adultsarescaredofsaying:’don’tswear’,oraskingachildtostanduponabus.They’r

eworriedthattherewillbeconflictiftheypointthesethingsout–eitherfromolderchildren,ortheirparents.”Heseesitasalossofthesenseofcommonpublicgo

odandpubliccourtesy(礼貌),andsaysthatadultssufferformitasmuchaschild.MeredithFulleragrees:“Acodeofconduc

tishardtocreatewhenyou’relivinginaworldinwhicheveryoneisexhaustedfromoverworkandlackofsleep,andaworldinwhichn

icepeopleareperceivedtofinishlast.”“It’saboutwhatI’mdoingandwhatIneed,”AndrewFullersays.”thedayswhenakidcamehomefromschoolandsaid,“Igotintotroubl

e”.Anddadsaid,‘youprobablydeservedit’.Areover.Nowtheparentsarecharginguptotheschooltohaveagoatteachers.”Thisjumpingt

oourchildren’sdefenseispartofwhatfuelsthe“walkingoneggshells”feelingthatsurroundsourdealingswithotherpeople’schildren.Yo

uknowthatifyouremonstrate(劝诫)withthechild,you’regoingtohavetodealwiththeparent.It’sadmirabletobeprotectiveofourkids,butisitgood?“Childrenha

vetolearntonegotiatetheworldontheirown,withinreasonableboundaries,”Whitesays.“Isuspectthatit’sonlycertainsectorsofthepopulationdoingtherunningtothes

chool–better–educatedparentsareprobablymorelikelytobetooinvolved.”Whitebelievesournotionsofamorechild-centered,it’awayoftalkingabo

uttreatingourchildrenlikecommodities(商品).We’recenteredonthembutinwaysthatreflectpositivelyonus.Wetreatthemasobje

ctswhoseappearanceandachievementsaresomethingwecanbeproudof,ratherthanservethebestinterestsofthechildren.”Onewayover-worked,under-resour

cedparentsshowcommitmenttotheirchildrenistoleaptotheirdefence.Backatthepark,Bianchi’intervention(干预)onherson’behalfendedina

nundignifiedexchangeofinsultingwordswiththeotherboy’mother.AsBianchiapproachedtheparkbenchwhereshe’dbeensitting,o

thermumscameuptoherandcongratulatedherontakingastand.“Apparentlytheboyhadalongstandingreputationforbadbehavio

urandhismumforevenworsebehaviourifhewaschallenged.”AndrewFullerdoesn’tbelievethatweshouldbeafraidofdealingwithotherpeople’skids.“lookatkids

thataren’tyourownasapotentialminefield,”hesays.Herecommendsthatwedon’tstaysilentoverinappropriatebehaviour,particula

rlywithregularvisitors.1.WhatdidStellaBianchiexpecttheyoungboy’smothertodowhenshetalkedtohim?A)makeanapologyB)comeovertointerveneC)disciplineherown

boyD)takeherownboyaway32.Whatdoestheauthorsayaboutdealingwithotherpeople’schildren?A)it’simportantnottohurttheminanywayB)it’snousetryingtostop

theirwrongdoingC)it’sadvisabletotreatthemasone’sownkidsD)it’spossibleforonetogetintolotsoftrouble3.AccordingtoprofessorNaomiwhiteofMonashuniversity,w

henone’skidsarecriticized,theirparentswillprobablyfeel___________________________A)discouragedB)hurtC)p

uzzledD)overwhelmed4.Whatshouldonedowhenseeingotherpeople’skidsmisbehaveaccordingtoAndrewfuller?A)talktothem

directlyinamildwayB)complaintotheirparentspolitelyC)simplyleavethemaloneD)punishthemlightly5.Duetothechild-centricnatureofoursociety,_____________

_________A)parentsareworriedwhentheirkidsswearatthemB)peoplethinkitimpropertocriticizekidsinpublicC)peoplearereluctanttopointourkids’

wrongdoingsD)manyconflictsarisebetweenparentsandtheirkids6.Inaworldwhereeveryoneisexhaustedfromoverworkandlackofsleep,_

___________________________A)it’seasyforpeopletobecomeimpatientB)it’sdifficulttocreateacodeofconductC)it’simportanttobefriendlyto

everybodyD)it’shardforpeopletoadmireeachother7.Howdidpeopleusetorespondwhentheirkidsgotintotroubleatschool?A)they’dquestiontheteachersB)they’

dchargeuptotheschoolC)they’dtellthekidstoclamdownD)They’dputtheblameontheirkids8.Professorwhitebelievesthatthenotionsof

amorechild-centredsocietyshouldbe____________________9.Accordingtoprofessorwhite,today’sparentstreattheirch

ildrenassomethingthey___________________10.Andrewfullersuggeststhat,whenkidsbehaveinappropriately,peopleshouldnot______________________Pa

rtIIIListeningComprehension(35minutes)SectionADirections:Inthissection,youwillhear8shortconversationsand2longconversations.Attheen

dofeachconversation,oneormorequestionswillbeaskedaboutwhatwassaid.Boththeconversationandthequestionswillbespokenonlyonce.Aftereachquestiontherewillbe

apause.Duringthepause,youmustreadthefourchoicesmarked[A],[B],[C]and[D],anddecidewhichisthebestanswer.Thenmarkthecorrespondinglette

ronAnswerSheet2withasinglelinethroughthecentre.11.A)Onlytruefriendshipcanlastlong.B)Letterwritingisgoingoutofstyle

.4C)Shekeepsinregulartouchwithherclassmates.D)Shehaslostcontactwithmostofheroldfriends.12.A)Apainter.C)Aporter.

B)Amechanic.D)Acarpenter.13.A)Lookforaplacenearheroffice.C)Makeinquirieselsewhere.B)Findanewjobdownthestreet.D

)Rentthe$600apartment.14.A)Hepreferstowearjeanswithalargerwaist.B)Hehasbeenextremelybusyrecently.C)Hehasgainedsomeweightlately.D)Heenjoyedgoingshop

pingwithJaneyesterday.15.A)Thewomanpossessesanaturalforart.B)Womenhaveabetterartistictastethanmen.C)Heisn’tgoodatab

stractthinking.D)Hedoesn’tlikeabstractpaintings.16.A)Shecouldn’thavelefthernotebookinthelibrary.B)shemayhaveputhernotebookamidthejournals.

C)sheshouldhavemadecarefulnoteswhiledoingreading.D)sheshouldn’thavereadhisnoteswithouthisknowingit.17.A)shewantstogetsomesl

eepC)shehasaliteratureclasstoattendB)sheneedstimetowriteapaperD)sheistroubledbyhersleepproblem18.A)Heisconfidenthewillgetth

ejob.B)Hischanceofgettingthejobisslim.C)Itisn’teasytofindaqualifiedsalesmanager.D)Theinterviewdidn’tgoaswellasheexpected.Questions19to21arebasedonthe

conversationyouhavejustheard.19.A)Hecanmanagehistimemoreflexibly.B)Hecanrenewcontactwithhisoldfriends.C)Hecancon

centrateonhisownprojects.D)Hecanlearntodoadministrativework.20.A)Readingitsadsinthenewspapers.B)Callingitspersonneldepartment.C)Contactingitsma

nager.D)Searchingitswebsite.21.A)Tocutdownitsproductionexpenses.B)Tosolvetheproblemofstaffshortage.C)Toimproveitsadministrativeefficiency.D

)Toutilizeitsretiredemployees’resources.Questions22to25arebasedontheconversationyouhavejustheard.22.A)B

uyatractor.B)Fixahouse.C)Seeapieceofproperty.D)Singabusinesscontract.23.A)Itisonlyfortymilesformwheretheylive.B)I

tisasmallonewithatwo-bedroomhouse.C)Itwasalargegardenwithfreshvegetables.D)Ithasalargegardenwithfreshvegetables.24.A)Growingpo

tatoeswillinvolvelesslabor.B)Itssoilmaynotbeverysuitableforcorn.C)Itmaynotbebigenoughforraisingcorn.5D)Raisingpotat

oeswillbemoreprofitable.25.A)FinancesB)EquipmentC)LaborD)ProfitsSectionBDirections:Inthissection,youwillhear3shortpassages.Atth

eendofeachpassage,youwillhearsomequestions.Boththepassageandthequestionswillbespokenonlyonce.Afteryouhearaq

uestion,youmustchoosethebestanswerfromthefourchoicesmarked[A],[B],[C]and[D].Thenmarkthecorrespondingl

etteronAnswerSheet2withasinglelinethroughthecentre.PassageOneQuestions26to29arebasedonthepassageyouhavejust

heard.26A)Tointroducethechiefofthecity’spoliceforceB)TocommentonatalkbyadistinguishedguestC)Toaddresstheissueofcommunitysecur

ityD)Toexplainthefunctionsofthecitycouncil27A)HehasdistinguishedhimselfincitymanagementB)HeisheadoftheInternatio

nalPoliceForceC)HecompletedhishighereducationabroadD)Heholdsamaster’sdegreeincriminology28A)Tocoordinateworkamongpolicedepar

tmentsB)TogetpoliceofficersclosertothelocalpeopleC)TohelptheresidentsintimesofemergencyD)Toenablethepolicetotakepromptaction29A)PopularB)d

iscouragingC)effectiveD)controversialPassageTwoQuestions30to32arebasedonthepassageyouhavejustheard.30A)peoplediffergreatlyinthe

irabilitytocommunicateB)therearenumerouslanguagesinexistenceC)MostpubliclanguagesareinherentlyvagueD)

Biggapsexistbetweenprivateandpubliclanguages31A)itisasignofhumanintelligenceB)inimproveswithconstantpracticeC)itissomethingweareb

ornwithD)itvariesfrompersontoperson32A)howprivatelanguagesaredevelopedB)howdifferentlanguagesarerelatedC)howpeoplecreatetheirlanguagesD)how

childrenlearntouselanguagePassageThreeQuestions33to35arebasedonthepassageyouhavejustheard.33A)shewasatailorB)shewasanengi

neerC)shewasaneducatorD)shewasapublicspeaker34.A)Basingthemonscience-fictionmovies.B)Includinginteresting

examplesinthem6C)AdjustingthemtodifferentaudiencesD)Focusingonthelatestprogressinspacescience35.A)Whetherspacemenc

arryweaponsB)HowspacesuitsprotectspacemenC)HowNASAtrainsitsspacemenD)WhatspacemencatanddrinkSectionCDirections:Inthissection,youwillhearapa

ssagethreetimes.Whenthepassageisreadforthefirsttime,youshouldlistencarefullyforitsgeneralidea.Whenthepassage

isreadforthesecondtime,youarerequiredtofillintheblanksnumberedfrom36to43withtheexactwordsyouhavejustheard.Forblanksnumberedfrom44to46youarerequir

edtofillinthemissinginformation.Fortheseblanks,youcaneitherusetheexactwordsyouhavejustheardorwritedownthemainpointsinyourownwor

ds.Finally,whenthepassageisreadforthethirdtime,youshouldcheckwhatyouhavewritten.Crimeisincreasingworldwide.Thereiseveryreasontobeliev

ethe(36)____willcontinuethroughthenextfewdecades.Crimerateshavealwaysbeenhighinmulticultural,industrializedsocietiessuchastheUnitedStates,

butanew(37)____hasappearedontheworld(38)____rapidlyrisingcrimeratesinnationsthatpreviouslyreportedfew(39)____.Streetcrimessuchasrobbery,rape(40)___an

dautotheftareclearlyrising(41)___ineasternEuropeancountriessuchasHungaryandinwesternEuropeannationssuchastheunitedKingdom.Whatisdr

ivingthiscrime(42)____?Therearenosimpleanswers.Still，therearecertainconditions(43)_______withrisingcrimeincreasingheterogeneity(混杂)ofpopula

tions,greaterculturalpluralism,higherimmigration,democratizationofgovernment,(44)_____________________

____________________________.Theseconditionsareincreasinglyobservablearoundtheworld.Forinstance,culturesthatwerepreviouslyisolatedandhomogeneous(

同种类的),suchasJapan,DenmarkandGreece(45)_______________________.Multiculturalismcanbearewarding,enrichingexpe

rience,butitcanalsoleadtoaclashofvalues.Heterogeneityinsocietieswillbetheruleinthetwenty-firstcentury,and(46)______________

_________PartIVReadingComprehension（ReadinginDepth）（25minutes）SectionAQuestion47-56Abooklesslifeisaninco

mpletelife.Booksinfluencethedepthandbreadthoflife.Theymeetthenatural______47_____forfreedom,forexpression,forcre

ativityandbeautyoflife.Learners,therefore,musthavebooks,andtherighttypeofbook,forthesatisfactionoftheirneed.Readersturn______48_____tobooksbe

causetheircuriosityconcerningallmannersofthings,theireagernesstoshareintheexperiencesofothersandtheirneedto____49_____fromtheirownlimitedenviron

mentleadthemtofindinbooksfoodforthemindandthespirit.Throughtheirreadingtheyfindadeepersignificancetolifeasbooksacquaintthem

withlifeintheworldasitwasanditisnow.Theyarepresentedwitha__50_____ofhumanexperiencesandcometo___51__

__otherwaysofthoughtandliving.Andwhile____52____theirownrelationshipsandresponsestolife,thereadersoftenfindthatthe___53__intheirstoriesaregoingthrou

ghsimilaradjustments,whichhelptoclarifyandgivesignificancetotheirown.Booksprovide___54____materialforreaders’imagination

togrow.Imaginationisavaluablequalityandamotivatingpower,andstimulatesachievement.Whileenrichingtheirimagination,books__55____theiroutlook,de

velopafact-findingattitudeandtrainthemtouseleisure___56___.Thesocialandeducationalsignificanceof7thereaders’bookscannotbeoveresti

matedinanacademiclibrary.A.AbundantB.CharactersC.CommunicatingD.CompletelyE.DeriveF.DesireG.DiversityH.EscapeI.EstablishingJ.

NarrowK.NaturallyL.PersonnelM.ProperlyN.RespectO.WidenSectionBDirections:Thereare2passagesinthissection.Each

passageisfollowedbysomequestionsorunfinishedstatements.Foreachofthemtherearefourchoicesmarked[A],[B],[C]and[D].Youshoulddecideonthebestchoice

andmarkthecorrespondingletteronAnswerSheet2withasinglelinethroughthecentre.PassageOneQuestions57to61arebasedonthefollowing

passage.Ifyouareamaleandyouarereadingthis,congratulations:youareasurvivor.Accordingtostatistics.youaremorethantwiceas

likelytodieofskincancerthanawoman,andninetimesmorelikelytodieofAIDS.Assumingyoumakeittotheendofyournaturalterm,about78yearsformeninAu

stralia,youwilldieonaveragefiveyearsbeforeawoman.Therearemanyreasonsforthis-typically,mentakemorerisksthanwoman

andaremorelikelytodrinkandsmokebutperhapsmoreimportantly,mendon’tgotothedoctor.“Menaren’tseeingdoctorsasoftenastheyshould,”saysDr

.Gullotta,“Thisisparticularlysofortheover-40s,whendiseasestendtostrike.”Gullottasaysahealthymanshouldvisitthedoctoreveryyearortwo.Forthoseover45,

itshouldbeatleastonceayear.TwomonthsagoGullottasawa50-year-oldmawhohaddelayeddoinganythingabouthissmoker’scou

ghforayear.“WhenIfinallysawhimithadalreadyspreadandhehassincediedfromlungcancer”hesays,“Earlierdetectionandtreatmentmaynothavecuredhim,butitwou

ldhaveprolongedthislife”Accordingtoarecentsurvey,95%ofwomenagedbetween15andearly40sseeadoctoronceayear,comparedto70%ofmeninth

esameagegroup.“Alotofmenthinktheyareinvincible（不可战胜的）”Gullottasays“Theyonlycomeinwhenafrienddropsdeadonthegolfcourseandtheythi

nk”Geez,ifitcouldhappentohim.Thenthereistheostrichapproach,”somemenarescaredofwhatmightbethereandwouldrathernotknow,”saysDr.RossCartmi

ll.“Mostmengettheircarsservicedmoreregularlythantheyservicetheirbodies,”Cartmillsays.Hebelievesmostdiseasesthatcomm

onlyaffectmencouldbeaddressedbypreventivecheck-ups.8Regularcheck-upsformenwouldinevitablyplacestrainonthepublicpurse,Cartmillsays.”

Butpreventionischeaperinthelongrunthanhavingtotreatthediseases.Besides,theultimatecostisfargreater:itiscalledp

rematuredeath.”57.Whydoestheauthorcongratulatehismalereadersatthebeginningofthepassage?A.Theyaremoreli

kelytosurviveseriousdiseasestoday.B.Theiraveragelifespanhasbeenconsiderablyextended.C.Theyhavelivedlongenoughtorea

dthisarticle.D.Theyaresuretoenjoyalongerandhappierlive.58.Whatdoestheauthorstateisthemostimportantreasonmendiefiveyearsearlieronav

eragethanwomen?A.mendrinkandsmokemuchmorethanwomenB.mendon’tseekmedicalcareasoftenaswomenC.menaren’tascautionsaswomeninfaceofdangerD.mena

remorelikelytosufferfromfataldiseases59.Whichofthefollowingbestcompletesthesentence“Geez,ifitcouldhappentohim…’(line2,pa

ra,8)?A.itcouldhappentome,tooB.IshouldavoidplayinggolfC.IshouldconsidermyselfluckyD.itwouldbeabigmisfortune60whatdoe

sDr.RossCartmillmeanby“theostrichapproach”(lineqpara.9)A.acasualattitudetowardsone’shealthconditionsB.anewtherapyforcertainpsychologicalpr

oblemsC.refusaltogetmedicaltreatmentforfearofthepaininvolvedD.unwillingnesstofindoutaboutone’sdiseasebecauseoffear61.WhatdoesCartmillsayaboutregula

rcheck-upsformen?A.TheymayincreasepublicexpensesB.TheywillsavemoneyinthelongrunC.Theymaycausepsycholog

icalstrainsonmenD.TheywillenablementoliveaslongaswomenPassageTwoQuestions62to66arebasedonthefollowingpassage.High-qualitycustomerserviceispreach

ed(宣扬)bymany,butactuallykeepingcustomershappyiseasiersaidthandoneShoppersseldomcomplaintothemanagerorownero

faretailstore,butinsteadwillalerttheirfriends,relatives,co-workers,strangers-andanyonewhowilllisten.Storemanagersareoft

enthelasttohearcomplaints,andoftenfindoutonlywhentheirregularcustomersdecidetfrequenttheircompetitors,accordingt

oastudyjointlyconductedbyVerdegroupandWhartonschool“Storytellinghurtsretailersandentertainsconsumers,”saidPaulaCour

tney,PresidentoftheVerdegroup.”thestorelosesthecustomer,buttheshoppermustalsofindareplacement.”Onaverage,everyunhappycustomerwillcomplaintoa

tleastfourother,andwillnolongervisitthespecificstoreforeverydissatisfiedcustomer,astorewillloseuptothreemoredu

etonegativereviews.Theresulting“snowballeffect”canbedisastroustoretailers.Accordingtotheresearch,shopperswhopurchasedclothin

gencounteredthemostproblems.rankedsecondandthirdweregroceryandelectronicscustomers.Themostcommoncomplaintsinclude

filledparkinglots,cluttered(塞满了的)shelves,overloadedracks,out-of-stockitems,longcheck-outlines,andrudesalespeople.9During

peakshoppinghours,someretailerssolvedtheparkingproblemsbygettingmoonlighting（业余兼职的）localpolicetoworka

sparkingattendants.Somehiredflagwaverstodirectcustomerstoemptyparkingspaces.Thisguidanceeliminatedtheneedforcustomerstocircletheparkingloten

dlessly,andavoidedconfrontationbetweenthoseeyeingthesameparkingspace.Retailerscanrelievetheheadachesbyredesigningstorelayouts,pre-sto

ckingsalesitems,hiringspeedyandexperiencedcashiers,andhavingsalesrepresentativesonhandtoanswerquestions.Most

importantly,salespeopleshouldbediplomaticandpolitewithangrycustomers.“Retailerswho’reresponsiveandfriendlyaremorelikelytosmoothoveri

ssuesthanthosewhoaren’tsofriendly.”saidProfessorStephenHoch.“Maybesomethingassimpleasagreeteratthesto

reentrancewouldhelp.”Customerscanalsoimprovefutureshoppingexperiencesbyfilingcomplaintstotheretailer,inst

eadofcomplainingtotherestoftheworld.Retailersarehard-pressedtoimprovewhentheyhavenoideawhatiswrong.注意：此部分试题请在答题卡2上作答62.Whyarestoremanagersoftenthel

asttohearcomplaints?AMostcustomerswon’tbothertocomplaineveniftheyhavehadunhappyexperiences.BCustomerswouldratherrelate

theirunhappyexperiencestopeoplearoundthem.CFewcustomersbelievetheservicewillbeimproved.DCustomershavenoeasyaccesstostoremanagers.63

.WhatdoesPaulaCourtneyimplybysaying“…theshoppermustalsofindareplacement”(Line2,Para.4)?ANewcustomersareboundtorepl

aceoldones.BItisnotlikelytheshoppercanfindthesameproductsinotherstores.CMoststoresprovidethesameDNotcomplainingtothemanagercausestheshoppersome

troubletoo.64.Shopownersoftenhiremoonlightingpoliceasparkingattendantssothatshoppers_____Acanstaylongerbrowsingi

nthestoreBwon’thavetroubleparkingtheircarsCwon’thaveanyworriesaboutsecurityDcanfindtheircarseasilyaftershopping65.Whatcontributesmosttosmoothingo

verissueswithcustomers?AMannersofthesalespeopleBHiringofefficientemployeesCHugesupplyofgoodsforsaleDDesignofthestorelayout.66.Toachievebettershopping

experiences,customersareadvisedto_________.AexertpressureonstorestoimprovetheirserviceBsettletheirdisputeswithstoresinadiplomat

icwayCvoicetheirdissatisfactiontostoremanagersdirectlyDshoparoundandmakecomparisonsbetweenstoresPartVCloze（15minutes）Directions:T

hereare20blanksinthefollowingpassage.Foreachblanktherearefourchoicesmarked[A],[B],[C]and[D]ontherightsideofthepaper.YoushouldchoosetheONEthatbe

stfitsintothepassage.ThenmarkthecorrespondingletteronAnswerSheet2withasinglelinethroughthecentre.Playingorgan

izedsportsissuchacommonexperienceintheUnitedStatesthatmanychildrenandteenagers10thatthemforgranted.Thisisespeci

allytrue__67__childrenfromfamiliesandcommunitiesthathavetheresourcesneededtoorganizeand__68__sportsprogramsandmakesurethatthereiseasy__69_

_toparticipationopportunities.Childreninlow-incomefamiliesandpoorcommunitiesare__70__likelytotakeorg

anizedyouthsportsforgrantedbecausetheyoften__71__theresourcesneededtopayforparticipation__72__,equipment,andtransportationt

opracticesandgames__73__theircommunitiesdonothaveresourcestobuildand__74__sportsfieldsandfacilities.Organizedyouthsports__75__app

earedduringtheearly20thcenturyintheUnitedStatesandotherwealthynations.Theywereoriginallydeveloped__76__someeducatorsanddevelopmentalexperts__77__

thatthebehaviorandcharacterofchildrenwere__78__influencedbytheirsocialsurroundingandeverydayexperiences.This_

_79__manypeopletobelievethatifyoucouldorganizetheexperiencesofchildrenin__80__ways,youcouldinfluencethekindso

fadultsthatthosechildrenwouldbecome.Thisbeliefthatthesocial__81__influencedaperson’soveralldevelopmentwasvery__82__topeopleinterestedinprogressandref

ormintheUnitedStates__83__thebeginningofthe20thcentury.Itcausedthemtothinkabout__84__theymightcontroltheexperiencesofchildrento__85__responsibleand

productiveadults.Theybelievedstronglythatdemocracydependedonresponsibilityandthata__86__capitalisteconomydependedontheproductivi

tyofworker.67.A.amongB.withinC.onD.towards68.A.spreadB.speedC.spurD.sponsor69.A.accessB.entranceC.chanceD.route70A.littleB.lessC.moreD.much71.A

.shrinkB.tightenC.limitD.lack72.A.billBaccountsC.feesD.fare73.A.soB.asC.andD.but74.A.maintainB.sustainC.containD.entertain75.A.lastB.first

C.laterD.finally76.A.beforeB.whileC.untilD.when77.A.realizedB.recalledC.expectedD.exhibited78.A.specificallyB.excessivelyC.str

onglyD.exactly79.A.movedB.conductedC.putD.led80.A.preciseB.preciousC.particularD.peculiar81.A.engagementB.enviro

nmentC.stateD.status82.A.encouragingB.disappointingC.upsettingD.surprising83.A.forB.withC.overD.at84.A.whatB.howC.whateverD.howev

er85.A.multiplyB.manufactureC.produceD.provide86.A.growingB.breedingC.raisingD.flyingPartⅥTranslation(5minutes)Directions:Completethese

ntencesbytranslatingintoEnglishtheChinesegiveninbrackets.87.Medicalresearchersarepainfullyawarethattherearemanyproblems_

_____________(他们至今还没有答案)88.______________________(大多数父母所关心的)isprovidingthebesteducationpossiblefortheirchildren.89.You’dbet

tertakeasweaterwithyou_____________________________________________(以防天气变冷)90.Throughttheproject,manypeoplehavereceivedtrainingand________

__________________(决定自己创业)91.Theanti-virusagentwasnotknown___________________________________(直到一名医生偶然发现了它)