12月大学英语四级考试真题

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12008年12月大学英语四级考试真题PartIWriting(30minutes)Directions:Forthispart,youareallowed30minutestowriteashortessayentitledLimitingtheUseofDispo

sablePlasticBag.Youshouldwriteatleast150wordsfollowingtheoutlinegivenbelow.1.一次性塑料袋的使用2.使用一次性塑料袋带来的问题3.限制一次性塑料袋的意义LimitingtheUseofDisposablePlasti

cBag__________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________PartIIRea

dingComprehension(SkimmingandScanning)(15minutes)Directions:Inthispart,youwillhave15minutestogooverthepassagequicklya

ndanswerthequestionsonAnswerSheet1.Forquestions1-7,choosethebestanswerfromthefourchoicesmarked[A],[B],[C]and[D].

Forquestions8-10,completethesentenceswiththeinformationgiveninthepassage.That’senough,kidsItwasalovelydayattheparkandS

tellaBianchiwasenjoyingthesunshinewithhertwochildrenwhenayoungboy,agedaboutfour,approachedhertwo-year-oldsonandpushedhimtothegrou

nd.“I’dwatchedhimforalittlewhileandmysonwasthefourthorfifthchildhe’dshoved,”shesays.”Iwentovertothem,pickedupmyson,turnedtotheboyandsaid

,firmly,’No,wedon’tpush,”Whathappenednextwasunexpected.“Theboy’smotherrantowardmefromacrossthepark,”Stellasays,”Ithoughts

hewascomingovertoapologize,butinsteadshestartedshoutingatmefordiscipliningherchild,AllIdidwaslethimknowhisbehaviorwasunacceptable.WasIsupposedto

sitbackwhileherkiddidwhateverhewanted,hurtingotherchildrenintheprocess?”Gettingyourownchildrentoplayniceisdifficul

tenough.Dealingwithotherpeople’schildrenhasbecomeaminefield.Inmyhouse,jumpingonthesofaisnotallowed.Inmysister’shouseit’sencouraged.Forher,

it’saboutkidsbeingkids:“Ifyoucan’tdoitatthree,whencanyoudoit?”Eachofthesephilosophiesisvalidand,ithastobesaid,mysonlovesvisitinghisaunt’shouse.ButIfi

ndmyselfsaying“no”alotwhenherkidsareoveratmine.That’sOKbetweensistersbutbecomesdangerousterritorywhenyou’retalkingtothechildrenoffriendsoracquaintan

ces.“Kidsaren’tallraisedthesame,”agreesProfessorNaomiWhiteofMonashUniversity.”Butthereisstillanideathatthey’rethepropertyoftheparent.Weseeourchi

ldrenasanextensionofourselves,soifyou’resayingthatmychildisbehavinginappropriately,thenthat’ssomehowacriticismofme.”Inthosecircumstances,it’sdifficul

ttoknowwhethertoapproachthechilddirectlyortheparentfirst.Therearetwoschoolsofthought.“I’dgotothechildfirst,”s

aysAndrewFuller,authorofTrickyKids.Usuallyaquietreminderthat’wedon’tdothathere’isenough.Kidsnavefinelytunedantennae(直觉)forhowt

obehaveindifferentsettings.”Hepointsoutbringingitupwiththeparentfirstmaymakethemfeelneglectful,whichcouldcauseproblems.Ofcourse,approachingthechild

firstcanbringitsownheadaches,too.2ThisiswhyWhiterecommendsthatyouapproachtheparentsfirst.Raiseyourconcernswiththeparentsift

hey’rethereandaskthemtodealwithit,”shesays.Askedhowtoapproachaparentinthissituation,psychologistMeredithFulleranswers:“Expla

inyourneedsaswellasstressingtheimportanceofthefriendship.Prefaceyourremarkswithsomethinglike:’Iknowyou’llthinkI’msillybutinmy

houseIdon’twant…’”Whenitcomestosituationswhereyou’recaringforanotherchild,whiteisstraightforward:“commonsensemustprevail.Ifthingsdon’tgowell,then

haveachat.”There’reacoupleofnewgreyareas.Physicalpunishment,onceacceptedfromanyadult,isnolongerappropriate.“Anewset

ofconsiderationshascometotheforeaspartofthedebateabouthowwehandlechildren.”ForAndrewFuller,thechild-centricnatureofoursocietyhasaffectedev

eryone:”Therulesaredifferentnowfromwhentoday’sparentsweregrowingup,”hesays,“Adultsarescaredofsaying:’don’tswear’,oraskingachildtostanduponabus

.They’reworriedthattherewillbeconflictiftheypointthesethingsout–eitherfromolderchildren,ortheirparents.”Heseesitasalossofthesenseofcommonpu

blicgoodandpubliccourtesy(礼貌),andsaysthatadultssufferformitasmuchaschild.MeredithFulleragrees:“Acodeofconductishardtocreatewhenyou’relivinginaw

orldinwhicheveryoneisexhaustedfromoverworkandlackofsleep,andaworldinwhichnicepeopleareperceivedtofinishlast.”“It’saboutwhatI’mdoingandwhatIneed

,”AndrewFullersays.”thedayswhenakidcamehomefromschoolandsaid,“Igotintotrouble”.Anddadsaid,‘youprobab

lydeservedit’.Areover.Nowtheparentsarecharginguptotheschooltohaveagoatteachers.”Thisjumpingtoourchildren’sdefenseispartofwhatfuelsthe“walki

ngoneggshells”feelingthatsurroundsourdealingswithotherpeople’schildren.Youknowthatifyouremonstrate(劝诫)withthechild,you’regoingtohavetodealwiththepa

rent.It’sadmirabletobeprotectiveofourkids,butisitgood?“Childrenhavetolearntonegotiatetheworldontheirown,withinreasonableboundari

es,”Whitesays.“Isuspectthatit’sonlycertainsectorsofthepopulationdoingtherunningtotheschool–better–educatedparentsareprobablymorelikelytobetooin

volved.”Whitebelievesournotionsofamorechild-centered,it’awayoftalkingabouttreatingourchildrenlikecommodities(商

品).We’recenteredonthembutinwaysthatreflectpositivelyonus.Wetreatthemasobjectswhoseappearanceandachievementsaresomething

wecanbeproudof,ratherthanservethebestinterestsofthechildren.”Onewayover-worked,under-resourcedparentsshowcommitment

totheirchildrenistoleaptotheirdefence.Backatthepark,Bianchi’intervention(干预)onherson’behalfendedinanundignifiedexchangeofins

ultingwordswiththeotherboy’mother.AsBianchiapproachedtheparkbenchwhereshe’dbeensitting,othermumscameuptoherandcongratulatedherontakingastand.“Appa

rentlytheboyhadalongstandingreputationforbadbehaviourandhismumforevenworsebehaviourifhewaschallenged.”Andre

wFullerdoesn’tbelievethatweshouldbeafraidofdealingwithotherpeople’skids.“lookatkidsthataren’tyourownasapot

entialminefield,”hesays.Herecommendsthatwedon’tstaysilentoverinappropriatebehaviour,particularlywithregularvisitors.1.WhatdidStellaBianchiexpectthe

youngboy’smothertodowhenshetalkedtohim?A)makeanapologyB)comeovertointerveneC)disciplineherownboyD)takeherownboyaway32.Whatdoestheau

thorsayaboutdealingwithotherpeople’schildren?A)it’simportantnottohurttheminanywayB)it’snousetryingtostoptheirwrongdoingC)it’sadvisabletotrea

tthemasone’sownkidsD)it’spossibleforonetogetintolotsoftrouble3.AccordingtoprofessorNaomiwhiteofMonashuniversi

ty,whenone’skidsarecriticized,theirparentswillprobablyfeel___________________________A)discouragedB)hurtC)puzzl

edD)overwhelmed4.Whatshouldonedowhenseeingotherpeople’skidsmisbehaveaccordingtoAndrewfuller?A)talktothemd

irectlyinamildwayB)complaintotheirparentspolitelyC)simplyleavethemaloneD)punishthemlightly5.Duetothe

child-centricnatureofoursociety,______________________A)parentsareworriedwhentheirkidsswearatthemB)peoplethinkitimpropertocriticizekidsi

npublicC)peoplearereluctanttopointourkids’wrongdoingsD)manyconflictsarisebetweenparentsandtheirkids6.Inaworldwhereev

eryoneisexhaustedfromoverworkandlackofsleep,____________________________A)it’seasyforpeopletobecomeimp

atientB)it’sdifficulttocreateacodeofconductC)it’simportanttobefriendlytoeverybodyD)it’shardforpeopletoadmireeachot

her7.Howdidpeopleusetorespondwhentheirkidsgotintotroubleatschool?A)they’dquestiontheteachersB)they’dchargeuptothesch

oolC)they’dtellthekidstoclamdownD)They’dputtheblameontheirkids8.Professorwhitebelievesthatthenotionsofamorechild-

centredsocietyshouldbe____________________9.Accordingtoprofessorwhite,today’sparentstreattheirchildrenassomethingthey___________________1

0.Andrewfullersuggeststhat,whenkidsbehaveinappropriately,peopleshouldnot______________________PartIIIListeningComprehension(35minutes)SectionADi

rections:Inthissection,youwillhear8shortconversationsand2longconversations.Attheendofeachconversation,oneormorequestionswillbeaskedaboutwhat

wassaid.Boththeconversationandthequestionswillbespokenonlyonce.Aftereachquestiontherewillbeapause.Duringthepause,youmust

readthefourchoicesmarked[A],[B],[C]and[D],anddecidewhichisthebestanswer.ThenmarkthecorrespondingletteronAnswerSheet2withasinglelinethroug

hthecentre.11.A)Onlytruefriendshipcanlastlong.B)Letterwritingisgoingoutofstyle.4C)Shekeepsinregulartouchwith

herclassmates.D)Shehaslostcontactwithmostofheroldfriends.12.A)Apainter.C)Aporter.B)Amechanic.D)Acarpenter.13.A)Lookforaplacenearheroffice.

C)Makeinquirieselsewhere.B)Findanewjobdownthestreet.D)Rentthe$600apartment.14.A)Hepreferstowearjeanswithalargerwaist.B)Hehasbeenextre

melybusyrecently.C)Hehasgainedsomeweightlately.D)HeenjoyedgoingshoppingwithJaneyesterday.15.A)Thewomanpossessesanaturalforart.B)Womenha

veabetterartistictastethanmen.C)Heisn’tgoodatabstractthinking.D)Hedoesn’tlikeabstractpaintings.16.A)Shecouldn’thav

elefthernotebookinthelibrary.B)shemayhaveputhernotebookamidthejournals.C)sheshouldhavemadecarefulnoteswhiledoingreading.D

)sheshouldn’thavereadhisnoteswithouthisknowingit.17.A)shewantstogetsomesleepC)shehasaliteratureclasstoat

tendB)sheneedstimetowriteapaperD)sheistroubledbyhersleepproblem18.A)Heisconfidenthewillgetthejob.B)Hischanceofge

ttingthejobisslim.C)Itisn’teasytofindaqualifiedsalesmanager.D)Theinterviewdidn’tgoaswellasheexpected.

Questions19to21arebasedontheconversationyouhavejustheard.19.A)Hecanmanagehistimemoreflexibly.B)Hecanrenewcontactwithhisoldfriends.C)Hecanconcen

trateonhisownprojects.D)Hecanlearntodoadministrativework.20.A)Readingitsadsinthenewspapers.B)Callingitspersonneldepartment.

C)Contactingitsmanager.D)Searchingitswebsite.21.A)Tocutdownitsproductionexpenses.B)Tosolvetheproblemofstaffshortage.C)Toimproveitsadmin

istrativeefficiency.D)Toutilizeitsretiredemployees’resources.Questions22to25arebasedontheconversationyouhavejustheard.22.A)Buyatractor.B)Fixahous

e.C)Seeapieceofproperty.D)Singabusinesscontract.23.A)Itisonlyfortymilesformwheretheylive.B)Itisasmall

onewithatwo-bedroomhouse.C)Itwasalargegardenwithfreshvegetables.D)Ithasalargegardenwithfreshvegetables.24.A)Growingpotato

eswillinvolvelesslabor.B)Itssoilmaynotbeverysuitableforcorn.C)Itmaynotbebigenoughforraisingcorn.5D)Raisingpotatoeswillbemoreprofitable.25.A)Financ

esB)EquipmentC)LaborD)ProfitsSectionBDirections:Inthissection,youwillhear3shortpassages.Attheendofeac

hpassage,youwillhearsomequestions.Boththepassageandthequestionswillbespokenonlyonce.Afteryouhearaquestion,youmustchoosethebestanswerfromth

efourchoicesmarked[A],[B],[C]and[D].ThenmarkthecorrespondingletteronAnswerSheet2withasinglelinethroughthecentr

e.PassageOneQuestions26to29arebasedonthepassageyouhavejustheard.26A)Tointroducethechiefofthecity’spoliceforceB)Tocommentona

talkbyadistinguishedguestC)ToaddresstheissueofcommunitysecurityD)Toexplainthefunctionsofthecitycouncil27A)Hehasdistinguished

himselfincitymanagementB)HeisheadoftheInternationalPoliceForceC)HecompletedhishighereducationabroadD)Heholdsamaster’sdegreeincrimino

logy28A)TocoordinateworkamongpolicedepartmentsB)TogetpoliceofficersclosertothelocalpeopleC)Tohelptheresidentsintimesofemerg

encyD)Toenablethepolicetotakepromptaction29A)PopularB)discouragingC)effectiveD)controversialPassageTwoQuestions30to32arebase

donthepassageyouhavejustheard.30A)peoplediffergreatlyintheirabilitytocommunicateB)therearenumerouslanguagesinexistenceC)Mostpubliclanguagesarei

nherentlyvagueD)Biggapsexistbetweenprivateandpubliclanguages31A)itisasignofhumanintelligenceB)inimproveswithcon

stantpracticeC)itissomethingwearebornwithD)itvariesfrompersontoperson32A)howprivatelanguagesaredevelopedB)howdifferentla

nguagesarerelatedC)howpeoplecreatetheirlanguagesD)howchildrenlearntouselanguagePassageThreeQuestions33to35arebasedonthepassageyouhaveju

stheard.33A)shewasatailorB)shewasanengineerC)shewasaneducatorD)shewasapublicspeaker34.A)Basingthemonscience-fictionmovies.B)Includinginterest

ingexamplesinthem6C)AdjustingthemtodifferentaudiencesD)Focusingonthelatestprogressinspacescience35.A)Whether

spacemencarryweaponsB)HowspacesuitsprotectspacemenC)HowNASAtrainsitsspacemenD)WhatspacemencatanddrinkSectionCDirections:Inthissec

tion,youwillhearapassagethreetimes.Whenthepassageisreadforthefirsttime,youshouldlistencarefullyforitsgeneralidea.Whenthepassageisreadforthes

econdtime,youarerequiredtofillintheblanksnumberedfrom36to43withtheexactwordsyouhavejustheard.Forblanksnumberedfrom44to46youarerequiredtofillinthemiss

inginformation.Fortheseblanks,youcaneitherusetheexactwordsyouhavejustheardorwritedownthemainpointsinyourownwords.Finally,whenthepassagei

sreadforthethirdtime,youshouldcheckwhatyouhavewritten.Crimeisincreasingworldwide.Thereiseveryreasontobelievethe(36)____willcontinuethro

ughthenextfewdecades.Crimerateshavealwaysbeenhighinmulticultural,industrializedsocietiessuchastheUnitedStates,butanew(37)____hasappearedonthew

orld(38)____rapidlyrisingcrimeratesinnationsthatpreviouslyreportedfew(39)____.Streetcrimessuchasrobbery,rape(40)___andautotheftareclearlyrising(41

)___ineasternEuropeancountriessuchasHungaryandinwesternEuropeannationssuchastheunitedKingdom.Whatisdrivingthiscrime(42)____?Therearenosimpleanswers.S

till,therearecertainconditions(43)_______withrisingcrimeincreasingheterogeneity(混杂)ofpopulations,greaterculturalplu

ralism,higherimmigration,democratizationofgovernment,(44)_________________________________________________.Theseco

nditionsareincreasinglyobservablearoundtheworld.Forinstance,culturesthatwerepreviouslyisolatedandhomogen

eous(同种类的),suchasJapan,DenmarkandGreece(45)_______________________.Multiculturalismcanbearewarding,enrichingexperience,butitcanalsoleadtoaclashof

values.Heterogeneityinsocietieswillbetheruleinthetwenty-firstcentury,and(46)_______________________PartIVReadingComprehension(ReadinginDepth)

(25minutes)SectionAQuestion47-56Abooklesslifeisanincompletelife.Booksinfluencethedepthandbreadthoflife.Theymeetthenatural______47_____forfreedom,f

orexpression,forcreativityandbeautyoflife.Learners,therefore,musthavebooks,andtherighttypeofbook,forthesatisfactionof

theirneed.Readersturn______48_____tobooksbecausetheircuriosityconcerningallmannersofthings,theireagernesstoshareintheex

periencesofothersandtheirneedto____49_____fromtheirownlimitedenvironmentleadthemtofindinbooksfoodforthemindandthespirit.Throughtheirreadingtheyf

indadeepersignificancetolifeasbooksacquaintthemwithlifeintheworldasitwasanditisnow.Theyarepresentedwitha__50_____ofhumanexp

eriencesandcometo___51____otherwaysofthoughtandliving.Andwhile____52____theirownrelationshipsandresponsestolife,th

ereadersoftenfindthatthe___53__intheirstoriesaregoingthroughsimilaradjustments,whichhelptoclarifyandgivesignificancetotheirown.Booksprovide__

_54____materialforreaders’imaginationtogrow.Imaginationisavaluablequalityandamotivatingpower,andstimulatesachievement.

Whileenrichingtheirimagination,books__55____theiroutlook,developafact-findingattitudeandtrainthemtouseleisure___56___.Thes

ocialandeducationalsignificanceof7thereaders’bookscannotbeoverestimatedinanacademiclibrary.A.AbundantB.Characters

C.CommunicatingD.CompletelyE.DeriveF.DesireG.DiversityH.EscapeI.EstablishingJ.NarrowK.NaturallyL.PersonnelM.ProperlyN.RespectO.Wid

enSectionBDirections:Thereare2passagesinthissection.Eachpassageisfollowedbysomequestionsorunfinishedstatements.Foreachofthemtherearefour

choicesmarked[A],[B],[C]and[D].YoushoulddecideonthebestchoiceandmarkthecorrespondingletteronAnswerSheet2withasinglelinethroughthec

entre.PassageOneQuestions57to61arebasedonthefollowingpassage.Ifyouareamaleandyouarereadingthis,congratulations:y

ouareasurvivor.Accordingtostatistics.youaremorethantwiceaslikelytodieofskincancerthanawoman,andninetimesmore

likelytodieofAIDS.Assumingyoumakeittotheendofyournaturalterm,about78yearsformeninAustralia,youwilldieonaver

agefiveyearsbeforeawoman.Therearemanyreasonsforthis-typically,mentakemorerisksthanwomanandaremorelikelytodrinkandsmokebutperhapsmore

importantly,mendon’tgotothedoctor.“Menaren’tseeingdoctorsasoftenastheyshould,”saysDr.Gullotta,“Thisisparticularlysofortheover-40s,whendise

asestendtostrike.”Gullottasaysahealthymanshouldvisitthedoctoreveryyearortwo.Forthoseover45,itshouldbeatleastoncea

year.TwomonthsagoGullottasawa50-year-oldmawhohaddelayeddoinganythingabouthissmoker’scoughforayear.“W

henIfinallysawhimithadalreadyspreadandhehassincediedfromlungcancer”hesays,“Earlierdetectionandtreatmentmaynothavecuredhim,

butitwouldhaveprolongedthislife”Accordingtoarecentsurvey,95%ofwomenagedbetween15andearly40sseeadoctoronceayear,co

mparedto70%ofmeninthesameagegroup.“Alotofmenthinktheyareinvincible(不可战胜的)”Gullottasays“Theyonlycomeinwhenafrienddropsdeadont

hegolfcourseandtheythink”Geez,ifitcouldhappentohim.Thenthereistheostrichapproach,”somemenarescaredofwhatmightbethereandwouldrathernotknow,”says

Dr.RossCartmill.“Mostmengettheircarsservicedmoreregularlythantheyservicetheirbodies,”Cartmillsays.Hebelievesmo

stdiseasesthatcommonlyaffectmencouldbeaddressedbypreventivecheck-ups.8Regularcheck-upsformenwouldinevitablyplacestraino

nthepublicpurse,Cartmillsays.”Butpreventionischeaperinthelongrunthanhavingtotreatthediseases.Besides,theultimatecostisfargreater

:itiscalledprematuredeath.”57.Whydoestheauthorcongratulatehismalereadersatthebeginningofthepassage?A.T

heyaremorelikelytosurviveseriousdiseasestoday.B.Theiraveragelifespanhasbeenconsiderablyextended.C.Theyhavelivedlongenoughtoreadthis

article.D.Theyaresuretoenjoyalongerandhappierlive.58.Whatdoestheauthorstateisthemostimportantreasonmendiefiveyearsearliero

naveragethanwomen?A.mendrinkandsmokemuchmorethanwomenB.mendon’tseekmedicalcareasoftenaswomenC.menaren’tascautionsaswomeninf

aceofdangerD.menaremorelikelytosufferfromfataldiseases59.Whichofthefollowingbestcompletesthesentence“Geez,ifitcouldhappentohim…’(line2,par

a,8)?A.itcouldhappentome,tooB.IshouldavoidplayinggolfC.IshouldconsidermyselfluckyD.itwouldbeabigmisfortun

e60whatdoesDr.RossCartmillmeanby“theostrichapproach”(lineqpara.9)A.acasualattitudetowardsone’shealthconditionsB.anewtherapyforcertainpsychol

ogicalproblemsC.refusaltogetmedicaltreatmentforfearofthepaininvolvedD.unwillingnesstofindoutaboutone’sdiseasebecauseoffea

r61.WhatdoesCartmillsayaboutregularcheck-upsformen?A.TheymayincreasepublicexpensesB.Theywillsavemoneyinthel

ongrunC.TheymaycausepsychologicalstrainsonmenD.TheywillenablementoliveaslongaswomenPassageTwoQuestions62to66arebasedonthefollowingpassage.High-qualit

ycustomerserviceispreached(宣扬)bymany,butactuallykeepingcustomershappyiseasiersaidthandoneShoppersseldomcomplai

ntothemanagerorownerofaretailstore,butinsteadwillalerttheirfriends,relatives,co-workers,strangers-andanyonewhowilllisten.Storemanagersareoftenthela

sttohearcomplaints,andoftenfindoutonlywhentheirregularcustomersdecidetfrequenttheircompetitors,accordingtoastudyjointlyconductedbyVerdegro

upandWhartonschool“Storytellinghurtsretailersandentertainsconsumers,”saidPaulaCourtney,PresidentoftheVerdegroup.”thestorelosesthecustome

r,buttheshoppermustalsofindareplacement.”Onaverage,everyunhappycustomerwillcomplaintoatleastfourother,andwillnolongervisitthesp

ecificstoreforeverydissatisfiedcustomer,astorewillloseuptothreemoreduetonegativereviews.Theresulting“snowballeffect”c

anbedisastroustoretailers.Accordingtotheresearch,shopperswhopurchasedclothingencounteredthemostproblems.rankedsecondandthirdweregr

oceryandelectronicscustomers.Themostcommoncomplaintsincludefilledparkinglots,cluttered(塞满了的)shelves,overloadedracks,out-of-stockitems,

longcheck-outlines,andrudesalespeople.9Duringpeakshoppinghours,someretailerssolvedtheparkingproblemsbygetti

ngmoonlighting(业余兼职的)localpolicetoworkasparkingattendants.Somehiredflagwaverstodirectcustomerstoemptyparkingspaces.Thisguidanceeliminatedtheneedfor

customerstocircletheparkinglotendlessly,andavoidedconfrontationbetweenthoseeyeingthesameparkingspace.Retailerscanrel

ievetheheadachesbyredesigningstorelayouts,pre-stockingsalesitems,hiringspeedyandexperiencedcashiers,and

havingsalesrepresentativesonhandtoanswerquestions.Mostimportantly,salespeopleshouldbediplomaticandpolitewith

angrycustomers.“Retailerswho’reresponsiveandfriendlyaremorelikelytosmoothoverissuesthanthosewhoaren’tsofriendly.”saidProfessorStephenHoch.“Maybe

somethingassimpleasagreeteratthestoreentrancewouldhelp.”Customerscanalsoimprovefutureshoppingexperiencesbyfilingcomplaintstotheretail

er,insteadofcomplainingtotherestoftheworld.Retailersarehard-pressedtoimprovewhentheyhavenoideawhatiswrong.注意:

此部分试题请在答题卡2上作答62.Whyarestoremanagersoftenthelasttohearcomplaints?AMostcustomerswon’tbothertocomplain

eveniftheyhavehadunhappyexperiences.BCustomerswouldratherrelatetheirunhappyexperiencestopeoplearoundthem.CFewcustomersbel

ievetheservicewillbeimproved.DCustomershavenoeasyaccesstostoremanagers.63.WhatdoesPaulaCourtneyimplybysaying“…theshoppermustalsof

indareplacement”(Line2,Para.4)?ANewcustomersareboundtoreplaceoldones.BItisnotlikelytheshoppercanfindt

hesameproductsinotherstores.CMoststoresprovidethesameDNotcomplainingtothemanagercausestheshoppersometroubletoo.64.Shopownersoften

hiremoonlightingpoliceasparkingattendantssothatshoppers_____AcanstaylongerbrowsinginthestoreBwon’thavetroubleparkingtheircarsCwon

’thaveanyworriesaboutsecurityDcanfindtheircarseasilyaftershopping65.Whatcontributesmosttosmoothingoverissueswithcustomers?AMannersofth

esalespeopleBHiringofefficientemployeesCHugesupplyofgoodsforsaleDDesignofthestorelayout.66.Toachievebette

rshoppingexperiences,customersareadvisedto_________.AexertpressureonstorestoimprovetheirserviceBsettlethei

rdisputeswithstoresinadiplomaticwayCvoicetheirdissatisfactiontostoremanagersdirectlyDshoparoundandmakecomparisonsbetweenstoresPartVCloz

e(15minutes)Directions:Thereare20blanksinthefollowingpassage.Foreachblanktherearefourchoicesmarked[A],[B],[C]and[D]ont

herightsideofthepaper.YoushouldchoosetheONEthatbestfitsintothepassage.ThenmarkthecorrespondingletteronAnswerSheet2withasinglelinethroughthecentre.Pl

ayingorganizedsportsissuchacommonexperienceintheUnitedStatesthatmanychildrenandteenagers10thatthemforgranted.Thisis

especiallytrue__67__childrenfromfamiliesandcommunitiesthathavetheresourcesneededtoorganizeand__68__sportsprogramsandmakesurethatthereisea

sy__69__toparticipationopportunities.Childreninlow-incomefamiliesandpoorcommunitiesare__70__likelytot

akeorganizedyouthsportsforgrantedbecausetheyoften__71__theresourcesneededtopayforparticipation__72__,equipment,andtransportationtopracticesan

dgames__73__theircommunitiesdonothaveresourcestobuildand__74__sportsfieldsandfacilities.Organizedyouthsports__75__appearedd

uringtheearly20thcenturyintheUnitedStatesandotherwealthynations.Theywereoriginallydeveloped__76__someeducatorsanddevelopmentalexperts__

77__thatthebehaviorandcharacterofchildrenwere__78__influencedbytheirsocialsurroundingandeverydayexperiences.This__79__man

ypeopletobelievethatifyoucouldorganizetheexperiencesofchildrenin__80__ways,youcouldinfluencethekindsofadultsth

atthosechildrenwouldbecome.Thisbeliefthatthesocial__81__influencedaperson’soveralldevelopmentwasvery__82__topeopleinterestedin

progressandreformintheUnitedStates__83__thebeginningofthe20thcentury.Itcausedthemtothinkabout__84__theymightcontroltheexperien

cesofchildrento__85__responsibleandproductiveadults.Theybelievedstronglythatdemocracydependedonrespon

sibilityandthata__86__capitalisteconomydependedontheproductivityofworker.67.A.amongB.withinC.onD.towards68.A.spreadB.speedC.spurD.sponsor69

.A.accessB.entranceC.chanceD.route70A.littleB.lessC.moreD.much71.A.shrinkB.tightenC.limitD.lack72.A.billBaccountsC.feesD.fare73.A.soB.

asC.andD.but74.A.maintainB.sustainC.containD.entertain75.A.lastB.firstC.laterD.finally76.A.beforeB.whil

eC.untilD.when77.A.realizedB.recalledC.expectedD.exhibited78.A.specificallyB.excessivelyC.stronglyD.exactly

79.A.movedB.conductedC.putD.led80.A.preciseB.preciousC.particularD.peculiar81.A.engagementB.environmentC.stateD.status82.A.

encouragingB.disappointingC.upsettingD.surprising83.A.forB.withC.overD.at84.A.whatB.howC.whateverD.however85.A.multi

plyB.manufactureC.produceD.provide86.A.growingB.breedingC.raisingD.flyingPartⅥTranslation(5minutes)Directions:Completethesent

encesbytranslatingintoEnglishtheChinesegiveninbrackets.87.Medicalresearchersarepainfullyawarethattherearemanypro

blems______________(他们至今还没有答案)88.______________________(大多数父母所关心的)isprovidingthebesteducationpossible

fortheirchildren.89.You’dbettertakeasweaterwithyou_____________________________________________(以防天气变冷)90.Throughtthe

project,manypeoplehavereceivedtrainingand__________________________(决定自己创业)91.Theanti-virusagentwasnotkn

own___________________________________(直到一名医生偶然发现了它)

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